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Office Manager/Customer Support Representative


Sonoma, CA

Job Description:

Wine Business (WB) is the leading media company serving the wine industry. Our mission is to inform and connect the wine industry through our various publications and events. We are a growing team of 25 wine enthusiasts headquartered in the beautiful, small town of Sonoma, California.

We are looking for an energetic and organized person to join our team as Office Manager/Customer Support Representative. The candidate must enjoy providing a high level of timely, professional, and friendly customer service in a small office environment.

This is a full-time position, Monday – Friday, onsite in our Sonoma office.

Job duties:
•  Phone support for company’s products, including, events, and WineBusiness Monthly magazine.
•  General office organization, mail, supplies, etc.
•  Event Support: book support our booth at events other than our events; and work with our events director to execute our own events, particularly our events in Napa.
•  Enter and maintain vendor data in the company’s database

•  Strong computer skills and proficiency in Microsoft Suite, Word/Excel/Office
•  Strong organizational skills and detail oriented
•  Team player and self-starter
•  Exceptional telephone manners, interpersonal and written communications skills
•  Creative problem solving
•  Wine interest a plus

•  $25/hour
•  Annual Bonus based on company performance
•  Full-time employees receive Health Care Coverage including medical, dental, vision & prescription - eligible one month after start date.
•  Paid Vacation & Holidays
•  401(k) with Employer Match
•  Employee Wine Discounts

Start Date: Immediately

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Additional Information:

Job Posted:
Friday, February 9th
Type of Work:
Full Time
Job Level:
Entry Level
$‌2O.OO ‍−‌ $2‌8‍.OO Annual Bonus based on company performance