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Wine Consultant (Part time and On-call)

Cliff Lede Vineyards

Yountville, CA

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Job Description:

Cliff Lede Vineyards, a beautiful ultra-premium winery located in the Stags Leap District, is seeking part time and on-call Wine Consultants who are passionate about gracious hospitality, sales, and wine education while working in a team environment. The ideal candidate will enjoy interacting with a wide variety of guests, be relaxed in an ever changing and fast paced environment, be able to multitask, and have the drive to exceed goals. An appreciation for classic rock music is a plus.

Work Schedule
The Part-time role averages 3 days a week including weekends and some holidays. The on-call role varies and is dependent upon scheduling needs.

Primary Duties and Responsibilities
Job duties may change but include the following:
•  Provide members and guests with outstanding hospitality and unique experiences
•  Educate guests about our history and describe our wines and winemaking techniques
•  Anticipate guest needs
•  Develop ongoing relationships with guests and members to drive repeat visits and future sales
•  Promote and sell different levels of our Wine Club and wines
•  Maintain a positive "can do" attitude
•  Work with and assist team members working toward a common goal
•  Manage change and adapt to a quick-changing environment
•  Handle routine retail transactions, including operating point of sale system, accounting for daily sales and shipping orders consistently and accurately
•  Assist with hospitality special events, trade, and media guests
•  Participate in opening and closing duties while maintaining a clean workspace
•  Follow all COVID, health, and safety protocols and regulations
•  Actively participate in regularly scheduled staff meetings
•  Stay current on recent wine reviews and industry issues
•  Assist Supervisors in providing a safe, healthy, and secure environment for guests and staff
•  Stay current on other wine experiences in Napa Valley to recommend to our guests
•  Other duties, as assigned

Job Requirements
•  Proven ability to close sales and to enlist wine club memberships
•  A reputation for gracious hospitality and positive attitude
•  A track record of sales success
•  Must be a team player who works well with others
•  Understanding of wine and wine production
•  Ability to lift and carry a case of wine (45-50 lbs.)
•  Ability to adhere to company workplace guidelines, including dress code
•  Must be able to stand for long periods of time
•  2+ years of Tasting Room experience or equivalent
•  Proficiency in Wine Direct (Vin65) or similar point of sale system a plus
•  Experience with Tock or similar reservation systems a plus
•  Must be at least 21 years of age

Diversity & Inclusion
Lede Family Wines, including Cliff Lede Vineyards, FEL Wines, Poetry Inn, and all associated entities are committed to diversity and inclusion. All visitors, vendors, customers, and employees will be treated equally, respectfully, and with a warm welcome of gracious hospitality, regardless of race, color, religion, sexual orientation, gender identity, national origin, age, or ability.

Additional Information:

Job Posted:
Monday, May 2nd
Type of Work:
Part Time
Job Level:
Associate
Salary Information:
Competitive Base, Commissions & Tips