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Seasonal Wine Specialist (Goldeneye Winery)

The Duckhorn Portfolio

Philo, CA

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Job Description:

SUMMARY: This position is designed to provide guests to Goldeneye Winery with an outstanding and unique winery experience. We offer traditional seated tastings, along with private, educational experiences. The presentation of wines to guests must be carried out properly, professionally, and in a manner consistent with the philosophy and style of The Duckhorn Portfolio. Wine Specialists will have strong wine knowledge, or willingness to learn, and exhibit enthusiasm in sharing this information with our guests.

The ideal candidate will engage, educate and entertain all wine enthusiasts, have an appreciation for the diverse wine and food culture within the Anderson Valley and possess a positive attitude and is an effective team player in an often fast paced environment. The estimated time frame for this seasonal position is October 2021 through March 2022.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Providing guests with an outstanding and unique experience through:
•  Educate guests on Goldeneye wines, in addition to wines in our Duckhorn Portfolio
•  Actively promote wine sales and Wine Club memberships to create long-term relationships with our brands
•  Assist guests with information and reservations at area restaurants, hotels, and other wineries as needed
•  Host unique, educational tastings for all guests including Trade and VIPs, groups sizes 1-40 people
•  Monitor and uphold visual standards of all areas with guest access

Daily Operations:
•  Understand and use the POS system to perform opening and closing procedures, perform sales functions and assemble daily deposits
•  Maintain daily inventory of wines by counting cases/bottles at start and end of day
•  Restock cellar, package wines for guests, assist with delivery to vehicle when necessary
•  Answer phones when necessary and understand where to direct incoming calls
•  Assist with preparation of food plates and food accompaniments
•  Assist with washing and polishing of glassware
•  Perform closing duties to ensure cleanliness and security

Ongoing:
•  Actively participate in regularly scheduled staff meetings and trainings
•  Support onsite and offsite events as needed
•  Support the sales and marketing staff as needed by hosting their referrals to Goldeneye
•  Cross train at other Duckhorn Portfolio Estate Visitor Centers as requested

QUALIFICATION REQUIREMENTS:
•  Minimum High school diploma or equivalent
•  Minimum 6 months wine industry or hospitality experience
•  Knowledge of general winemaking and viticulture techniques or strong willingness to learn
•  Ability to acquire specific knowledge of Duckhorn Portfolio
•  Excellent communication skills
•  Ability to lift 42 pounds, on a repeated basis
•  Basic computer skills, including POS and reservation systems
•  Flexible schedule to include weekends and some evenings
•  Able to stand for long periods of time

About Us
The Duckhorn Portfolio is North America’s premier luxury wine company, with ten renowned wineries, eight state-of-the-art winemaking facilities, seven beautiful tasting rooms and more than 800 coveted acres of vineyards spanning 22 sustainably farmed Estate properties. Established in 1976, when legendary vintners Dan and Margaret Duckhorn founded Napa Valley’s iconic Duckhorn Vineyards, today, our portfolio features some of North America’s most revered wineries, including Decoy, Paraduxx, Goldeneye, Migration, Canvasback, Calera, Kosta Browne, Greenwing and Postmark. Our 400+ uniquely passionate and well-tenured employees typically join us for our employee-centric culture and industry-leading benefits and stay for the dynamic colleagues, fast-paced environment, and career development. We offer a curated and comprehensive portfolio of acclaimed luxury wines with price points ranging from $20 to $200 across more than 15 varietals and 25 appellations. Our wines are available throughout the United States, on five continents, and in more than 50 countries around the world.

Additional Information:

Job Posted:
Tuesday, November 23rd
Type of Work:
Seasonal
Job Level:
Entry Level
Salary Information:
DOE