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Tasting Room and Retail Wine Sales Associate

Boisset Collection

St. Helena, CA

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Tasting Room and Retail Wine Sales Associate

Job Description:

About Boisset Collection: Founded 1961 in the heart of Burgundy, France, Jean-Claude and Claudine Boisset began establishing their family collection of historic and unique wineries. The Boisset Collection binds the old and new worlds of wine with its authentic Franco-American spirit to create terroir-driven wines by harmonizing the past, the future, the land, and the people.
Boisset Collection features JCB, De Loach, Buena Vista, and Raymond with more than twenty-five prestigious wineries and brands. Paramount locals in France and the United States, Boisset Collection is one of the world's leading family-owned luxury fine wine companies.

About Oakville Grocery: Oakville Grocery - founded in 1881 - is the oldest continually operating grocery store in California. Since Its opening, Oakville Grocery has been a destination for locals and visitors alike. With our renovation, we have reconnected to our California roots, offering a highly curated selection of the best products from farmers, artisans and purveyors in Napa and Sonoma Wine Country.

Position Summary: The Tasting Room and Retail Wine Sales Associate is a highly motivated individual, personable, takes initiative and thrives in a company dedicated to enriching the lives of our consumers with memorable wine experiences. The ideal candidate will be extroverted with a gregarious personality and a true passion for sharing wine others. Previous wine Retail or Tasting Room sales experience preferred, with an ability to run the day-to-day business driven by sales and company goals. A dedicated Napa Valley enthusiast is a must.

Essential Functions:

Oakville Grocery Brand
•  Lead mission and values and integration of Oakville Grocery, Healdsburg into the Boisset Collection.
•  Deliver excellent guest experiences that creates a long-term brand loyalty.
•  Keen knowledge of, and passion for, high-end gourmet products; using existing contacts and merchants to source such products with support from the Boisset Collection team.
•  Develop an understanding of Oakville grocery history; storytelling to engage guests and team members.

General Operations
•  Assist in creating and executing an exceptional, consistently high-end personal experience that is approachable for hospitality guests.
•  Drive revenue and take a leadership role in building wine sales throughout the location.
•  Conduct memorable wine experiences for each guest sharing knowledge, passion and education of wine resulting in wine sales and wine club memberships.
•  Provide wine tastings and facilitating wine by the glass offerings.
•  Serve as the primary source of wine related customer service, promoting the company at networking and outside events, ensuring exemplary customer service.
•  Focus on accomplishing sales goals, fulfillment management, systems management and updating all facets of event planning and execution on-property.
•  Coordinate and collaborate with the marketing department.
•  Work in conjunction with the store manager to train additional staff and create a great environment for the team to work.
•  Identify wines, negotiate directly with winery to achieve desired margin, properly merchandise brands throughout Oakville Grocery and online as applicable.
•  Curate in-depth customer ‘intelligence’ gathering to achieve a high-touch in person and phone sales program.
•  Leverage customer intel to heighten the experience for current and previous guests.

Education, Experience, Certificates, Licenses:
•  Bachelor’s Degree (B.A. or B.S.) from a 4-year college or university; or 12-24 months related experience or training; or equivalent combination of education and experience.
•  Current, valid Driver’s License, insurable driving record, and proof of current automobile insurance required.
•  Previous retail or restaurant experience a plus.

Physical Requirements:
•  Heavy physical activity performing regular strenuous activities, including standing, walking, climbing, reaching, carrying, pushing, pulling, squatting, and other motions. Stability and balance adequate for elevated and/or narrow work areas. Requires lifting and moving objects up to 50 lbs. in weight independently, and up to 100 lbs. or more with assistance. Manual dexterity sufficient to reach, grasp, hold, handle items, and work with the fingers, wrists, elbows, and shoulders. Clear vision (close and distant), peripheral vision, depth perception, and ability to focus. Hearing adequate for working safety around machinery, vehicles, and other equipment.

Work Environment:
•  Primarily in a well-lighted, heated and/or air-conditioned indoor setting with adequate ventilation. Periods required in an un-heated indoor setting (wine cellar) space or kitchen with changing conditions.
•  Short periods outdoors while conducting tours or moving between buildings.
•  Moderate noise levels typical of public space: music sound system, public conversations, telephones/cell phones, large groups.

Boisset Collection is an equal opportunity employer.

Additional Information:

Job Posted:
Wednesday, November 24th
Type of Work:
Part Time
Job Level:
Associate