Jaxon Keys Winery & Distillery is looking for an Inside Sales Associate!
The Inside Sales Associate will be responsible for coordinating outbound calls and emails to new and existing customers. The Inside Sales Associate must possess extremely strong written and oral communication skills, have the ability to identify sales opportunities from historical sales data, as well as find new opportunities to sell our award-winning wines and brandy!
We offer a competitive hourly rate and a generous employee discount. Our benefit package includes vacation, sick and holiday pay, along with medical, dental, life, vision, 401k, and EAP!
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Inside Sales Associate is responsible for targeted outbound phone and email sales. The Inside Sales Associate must also be highly motivated and goal oriented, with the ability to work independently on both call and email lists.
Direct Phone Sales (70%):
-Call customers from winery database and compiled list provided by the sales manager
-Answer incoming calls to the tasting room
-Sell additional services by recognizing opportunities to up-sell accounts; explaining new features
-Maintain winery database by entering information
-Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Direct Email Sales (20%):
-Mine data to identify specific targets to pair with wines
-Develop group emails promoting specific wines
-Other duties as assigned
Data Manipulation Coordination (10%):
-Work with Sales Manager to identify customers for identified wines from existing winery databases and product lists
-Report sales conversion rates and inventory depletions to Sales Manager
-Outgoing individual, looking to utilize their passion for wine to reach customers outside of the existing customer base
-Possess proven track record of sales success
-Knowledge of phone and email sales techniques garnering high sales conversion rates
-Communicates effectively with customers and coworkers both orally and in written format
-Organizes and manages call and email schedule,
-Works well alone and in a team setting
-Proactively identifies leads in winery databases
-Represent Jaxon Keys and Wilson Artisan Wineries at offsite events as directed.
-Must have ability to work occasional weekends and events as needed.
-Associate’s degree in business or comparable work experience.
-Ability to travel locally to other Wilson Artisan Wineries as needed.
EDUCATION AND/OR EXPERIENCE:
-Associates degree from a credentialed college; two plus years related experience and/or training; or equivalent combination of education and experience
-Ability to read and interpret documents such as sales documents and scripts and to write routine reports and correspondence.
-Ability to speak effectively with customers.
-Advanced language proficiency required.
-Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
-Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
-Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
-Ability to deal with problems involving several concrete variables in standardized situations.
-Microsoft Word, Excel and Outlook;
-Social Media Experience;
-Database Manipulation and CRM Software Preferred
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to:
-Sit, stand, walk, climb stairs, talk, hear, taste and smell.
-Operate a computer keyboard, telephone, fax, copier, and cash register.
-Climb and balance, stoop, kneel and crouch.
-Lift and carry up to 45 lbs.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Most duties will be performed indoors, including office and tasting room.
While every effort has been made to ensure the accuracy of this job description, not every situation that might arise may be covered here. As such, this job description may be amended at any time and the duties and/or responsibilities may change.
Wilson Artisan Wineries is an equal opportunity employer.