Handwritten Wines & Jessup Cellars are looking for a highly motivated individual to join the wine adventure with incredible personalities and participate in the expansion of the Wine On Location team.
The Good Life Wine Collective represents Handwritten Wines & Jessup Cellars, two Napa Valley boutique wineries with tasting rooms in Yountville. While Handwritten Wines is known for its AVA-specific, 100% Cabernet Sauvignon wines & comparative style tasting, Jessup Cellars focuses on the art of the blend and diversity in varietals. We are passionate about creating memorable experiences through education and exceptional customer service. As the first tasting room in Yountville back in 2003, we are passionate about creating customer experiences that trailblaze the direct-to-consumer model. In 2014, an earthquake struck Napa, and with so many of our fans living across the country, we started bringing our wines and the Napa Valley Experience. Fast forward a few years, and, naturally, we began to offer virtual tastings for celebrations & corporate meetings. Today we are ready to expand our Wine On-Location Team!
Are you obsessed with customer service in all situations and building exceptional relationships? Are you diligent, attentive to detail, and support your team? Are you ambitious and dynamic? Do you have a love for wine education, creating unique experiences & traveling all over the United States to meet great people?
This role is for you!
You will be responsible for seeking, coordinating & executing exceptional virtual and in-person/in-home wine tasting experiences for customers, club members, and corporate clients.
You will keep up with daily operations such as shipping coordination, guest relations & team building.
You will assist other teams as necessary (Tasting rooms, wine club & fulfillment, customer loyalty)
Delivering world-class hospitality and customer experiences are the core of our company culture. You must have an innate desire & ability to create lasting memories that deepen relationships and generate lifelong raving fans.
Qualifications and Skills
Self-starter with a high sense of urgency and attention to detail
High organizational and time management skills
Sense of empathy leading to long-lasting guest relationships
WSET/CMS wine certification(s) or 3+ years experience in the hospitality industry
Proficient in Excel & Powerpoint with general knowledge of G-Suite & MS Office
Excellent verbal and written communication skills
This position requires extensive travel (up to 90%). Weekend and evening availability is required to be successful in the role. Work hours will vary day to day and week to week depending on a travel schedule.
Must be 21 years of age
Must be computer savvy
Must be able to lift 40 lbs
Must be able to work in a standing position for long periods
Must be able to work in a fast-paced hospitality environment
Must be able to travel
Must have a valid drivers license
Travelling Wine Educator
Base compensation according to experience + competitive commission on wine sales
Location: SF Bay area, Chicago area, Atlanta area, or near the primary air hub
Perks: Ongoing professional development, ability to manage most of the traveling schedule, most expenses paid during travel, lively and cheerful team environment