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Tasting Room Manager

Napa Valley, CA

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Job Description:

This is an exclusive opening for a Tasting Room Manager at a highly acclaimed winery located in northern Napa Valley.

Qualifications required include, but aren’t limited to:

3-5 years experience as a Tasting Room Manager, Hospitality Manager, or Hotel/Restaurant Manager.
Bright, outgoing, positive & energetic personality & proven leadership skills.
Must have proven ability to sell wine and drive sales.
Ability to respond to any and all situations that arise in a luxury tasting room, and to think clearly and remain calm under pressure.
Possess excellent communication (written and verbal) skills.
In depth knowledge of wine, particularly Napa Valley wines, winemaking and wine service.
Must be a dependable team-player and a highly motivated worker.
Weekend availability a must.


Job Responsibilities

Oversee and schedule tasting room team.
Supervise and perform hospitality functions which can include greeting visitors, providing tasting and wine education, conducting consumer and VIP tours, and assisting staff with customer services.
Oversee all tasting room and hospitality staff.
Ensures all tasting room team is trained and well educated on wines.
Works with senior management to ensure sales team is meeting sales and wine club goals.
Account for and manage daily sales & execute weekly inventory count.
Must ensure that all guests to the tasting room experience the highest level of hospitality.
Maintain high level of customer service with guests both in the tasting room and on the phone.
Maintain elegant and neat tasting room environment.
Assist with special events.
Develop and maintain networking programs with local lodging establishments, restaurants, visitor bureaus, chambers of commerce etc., to increase visitor traffic to winery.
Assist to track and manage shipping and receiving of DTC orders.
Social Media planning and execution.
Complete other duties and responsibilities as requested.


Skills

Proficiency with Microsoft office.
Need to be able to lift 40 lbs.
Over 21 years required.
A Bachelor's Degree or similar degree preferred or relevant work experience.

Additional Information:

Job Posted:
Friday, September 24th
Type of Work:
Full Time
Job Level:
Mid-Level