$2,000 hiring bonus included!
The Assistant Tasting Room Manager manages the planning and day to day functions and provides direction to Orin Swift Visitor Center employees, ensuring that tasks are completed as assigned. Leads tasting room operations in a manner that achieves established financial goals, ensures a rich consumer experience, builds consumer loyalty and reflects the brand essence. Demonstrates superior product knowledge, leads educational/informative product presentations, and provides exceptional sales and customer service to winery guests.
What You Will Do:
Leads the training, instruction, and development of Visitor Center staff.
Helps develop innovative & profitable Guest Experiences that support the brand essence.
Ensures execution of strategic initiatives to increase wine sales, conversion to club membership and guest engagement at higher tier/luxury experiences.
Meets with Visitor Center staff to review product promotions.
Manages the assignment schedule for Visitor Center staff Ensures proper reporting of hours, tips and incentives. Oversees the onboarding program of new Visitor Center staff.
Oversees group tastings, tours, small events and guest experiences at the winery.
Educates Visitor Center staff and winery visitors on winery brands.
Leads the promotion and procurement of memberships into the wine club.
Researches, develops, composes, and coordinates tasting room programs to facilitate “best of industry” experience for each guest. Provides expert responses to questions regarding winery brands.
Provides leadership to attract, develop, and retain high quality experience professionals.
Identifies, obtains and schedules staff resources and capability needed to accomplish objectives.
Ensures employee conformance to establish best practice and proper training of staff.
Participates in the development of and implements a successful vision/strategy through strong leadership skills.
Manages tasting room wine and soft goods inventory including wine ordering, wine receiving, cycle counting, conducting quarterly inventories, and vintage transitions.
What You Will Need:
Bachelor’s degree plus 4 years of wine sales, luxury sales, brand marketing or hospitality experience reflecting increasing levels of responsibility; OR Associate’s Degree plus 6 years of wine sales, luxury sales, brand marketing or hospitality experience reflecting increasing levels of responsibility; OR High school diploma or State-issued equivalency certificate plus 8 years of wine sales, luxury sales, brand marketing or hospitality experience reflecting increasing levels of responsibility.
Required to work weekends and a flexible schedule.
What Will Set You Apart:
Bachelor’s degree plus 6 years of wine sales, retail sales, or hospitality experience.
Possession of CSW, Certified Sommelier or WSET Advanced Certifications.
Gallo does not sponsor for employment based visas for this position now or in the future.