Membership & Sales Associate
Who We Are: Perched upon the rolling hills that define the landscape of the Carneros AVA, where the San Francisco Bay meets the edges of Napa and Sonoma counties, lies Ram’s Gate Winery. As it nears the end of its first decade, Ram’s Gate is entering a heightened era of winemaking excellence. Founded in 2011, the winery has long been recognized for its architectural beauty, refined hospitality programs and sublime culinary experiences. Today, our winemaker is parlaying the estate vineyard into a model of sustainable farming, while also elevating each wine in the portfolio to its highest vineyard expression.
Are you someone who enjoys working with a team? Do you thrive in a fast-paced environment where you can be creative and take ownership of your workflow? If so, then we’re looking for you! You are passionate about wine and promoting exceptional customer service, and you have strong administrative skills and enthusiasm to help our membership department grow and succeed.
This position will have two major functions, focusing on outbound sales and membership administration.
- Execute strategic monthly phone campaigns to promote wine sales & membership sign-ups
- Declined credit card follow-up
- Drive corporate & high LTV sales initiatives
- Data entry
- Order fulfillment
- Answer phones & emails
- Execute white glove customer service
- Coordinate pick-up & deliveries
Associates Degree or previous experience in the Wine Industry or High-end Retail preferred.
Microsoft Suites, Google docs, and CRM experience encouraged.
Ability to multi-task.
Ability to lift 40+ pounds.
Job Type: Full-time
Schedule: Friday – Tuesday
Competitive pay (based on experience) + commissions
Dental/Vision/Health Insurance (after 60 days)
2 Weeks’ Vacation Time
5 Sick Days per calendar year