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Customer Service Rep for Vintage Wine Estates

Vintage Wine Estates

Santa Rosa, CA

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Job Description:

Vintage Wine Estates, Inc. is a collection of vintner family-owned winery estates and brands with our headquarters based in Santa Rosa, California. We are an industry leader across all sales channels and dedicated to providing wine consumers with a range of wine selections from $10 to $100 dollars. Vintage Wine Estates is a dynamic, fast growing organization and have recently gone public. seeking a Bottling Line Mechanic to join our team. We value individuals with an entrepreneurial spirit who enjoy working with a professional, results-driven team in a collaborative environment.

Benefits include: Medical, Dental, Vision, Life Insurance, 11 paid holidays, PTO, 401(k) matching, gym reimbursement, and much more.

We are currently seeking a Customer Service Representative to execute day to day customer service duties, promptly and efficiently assisting customers of all sales channels, as well as in-house sales representatives. The Customer Service Representative is responsible for resolving all customer issues and general inquiries, striving for 100% customer satisfaction. Additionally, roles and responsibilities include supporting the receptionist position when out of office and for breaks.

The ideal candidate will have:
- The ability to work independently as well as in a team environment
- Confidence in problem solving
- Strong organizational skills
- Excellent communication skills both verbal and written
- Strong computer skills; Microsoft Office, Outlook

Please apply within to view the full job description.

Additional Information:

Job Posted:
Thursday, June 10th
Type of Work:
Full Time
Job Level:
Associate