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Tasting Room Manager

Rocklands Farm Winery

Poolesville, MD

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Job Description:

Job Title: Tasting Room Manager

Report to: General Manager | Wednesday-Sunday appx 38-40hrs/week (most evenings free)

Summary:
Rocklands Farm Winery is a family-run farm winery located in the Agricultural Reserve of Montgomery County, Maryland. Our mission is to Feed, Nourish and Engage the community by sharing our passion for handcrafted low-intervention wines, pasture-raised meats and our stewardship to the land. Our historic tasting room is open to the public year-round to enjoy our products and the farm experience with friends and family. We are a tight-knit, fast moving team and we are looking to continue to grow and flourish in 2021.

Rocklands Farm Winery is now seeking a full-time Tasting Room Manager. In coordination with our General Manager, the Tasting Room Manager will oversee our largely part-time staff of tasting room and operations associates and be one of the main faces and influencers of Rocklands customer service.

Ideal candidates will have experience managing a team, a passion for small business, small-scale agriculture, and great food, along with a desire and drive to learn about wine and wine production.

Compensation: DOE $50,000-56,000/yr
•  Bonus potential
•  Overtime pay

Benefits:
•  25% Employee Discount
•  Health Insurance employer contribution
•  Further wine education reimbursement

Role & Responsibilities:
•  Carry out day-to-day Tasting Room operations at Rocklands Farm Winery
o Create Excellent Customer Experience
o Manage Part-Time Associate Team
o Wine Sales and Presentation
o Opening/Closing Market (Stocking/Cleaning/Resetting Register/etc) and other SOPs
o Assist customers with meats/meat CSA & market goods purchases
o Other Operational Activities as Needed
•  Specifically on weekends, carry out operations plan, as received by General Manager, and report out accordingly at conclusion of weekend
•  Manage Staff scheduling via Google Calendar
•  Lead or Co-Manage All Tasting Room Operations
o Point Person for Staff, Food Vendors, and On-Site Events (day-of)
•  Point person for managing on-site Cellar Club inquiries and careful management of pickup list and wine storage
•  Make phone calls or emails to Cellar Club members with overdue pickups
•  Manage Rocklands Farm Winery phone system, receiving calls, talking with customers, and returning voicemails as needed
•  Key contributor to maintaining and improving on-site customer experience
•  Maintain a clean customer environment both inside and outside of the tasting room
•  Coordinate on-site rental groups for Corn Crib and other group spaces day-of event
•  Innovative Merchandising of Tasting Room Displays
•  Assist in Training of Part-Time Management
•  Manage/Report Weekly and Monthly Inventory of Wine and Market Goods
•  Attend occasional staff training meetings and / or staff developments events

To apply, please email your resume and a short note on why you would like to work at Rocklands Farm Winery to shawn@rocklandsfarmmd.com.

Additional Information:

Job Posted:
Thursday, June 10th
Type of Work:
Full Time
Job Level:
Mid-Level
Salary Information:
$50,000-$56,000

Contact Information:

Rocklands Farm Winery
Shawn