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Manager, eCommerce - Digital Shelf and Operations

Constellation Brands

Chicago, IL

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Job Description

Position Summary

The Manager of Digital Shelf & Operations, eCommerce, will lead the eCommerce Digital Shelf and Operations efforts for the company and manage a team of two direct reports.

This individual drives business process related to all aspects of: item setup, maintenance, & measurement and product content / digital shelf management across CBI's 3-Tier eCommerce accounts, marketplaces and content recipients. This individual will own building our Digital Shelf roadmap, optimizing our eCommerce tech stack, and managing key vendor relationships. Additionally, this person will collaborate cross-functionally with our brand and digital marketing teams, sales, business insights, finance, supply chain/logistics, master data management and IT partners to develop and lead CBI's digital strategies while delivering eCommerce revenue goals for an industry leading company. Reports to the Director of eCommerce Marketing.


Digital Shelf & Operations
* Own Constellation's eCommerce product catalog that is shared to retailer/accounts, marketplaces and other content recipient partners. Responsible for catalog accuracy and completeness.
* Leverage best-in-class tools to measure and evaluate the impact & effectiveness of our digital shelf management to ensure content accurately and to discover new avenues for content optimization.
* Serve as the primary business owner of technology vendor partners supporting Digital Shelf including optimizing those relationships (negotiating contracts, setting up regular business reviews) and identifying new vendor opportunities as business needs emerge.
* Own Constellation PIM (Product Information Management) system.
* Identify and drive Digital Shelf process improvements with appropriate internal and external stakeholders, trains relevant teams as need. Drive productivity by maximizing efficiencies of scale across digital shelf activations.
* Drive thought leadership and define the landscape for beverage alcohol digital catalog shelf management.

eCommerce Partnership
* Partner with eCommerce Sales team to ensure Constellation assortment is accurately represented and managed on account eCommerce sites ("digital shelf management") in areas of keywords, onsite search optimization, product images and taxonomy.
* Manage and contribute to various cross-functional projects that focus on driving service and sales performance.

eCommerce Leadership
* Contribute to the shaping and implementation of our eCommerce strategy through collaboration with key internal and external stakeholders.
* Manage, mentor and grow Digital Shelf and Operations team.
* Performs additional responsibilities and duties as assigned by management.

Minimum Qualifications
* Bachelor's Degree
* 6 years previous experience in eCommerce with a strong track record working in the ecommerce/digital space.
* Strong project management skills including generating roadmaps and holding teams accountable for progress.
* Excellent analytical and communication skills including reporting on insights and other data points identified, and creation of technical presentations.
* Demonstrated ability to take the initiative to gather feedback to identify and solution for customer and market needs and challenges.
* Demonstrated diligence and ability to follow through on all commitments (internal and external stakeholders).
* Computer literacy with the ability to learn and use various software including Microsoft Word, Excel, PowerPoint, Outlook and Teams. Comfort on video conference calls.
* Ability to travel a minimum of 15%

Preferred Qualifications
* Strong background in and understanding of technology and eCommerce. Comfort vetting and onboarding technology vendors.
* eCommerce/Digital Digital Shelf or eCommerce/Digital Shelf Management experience preferably working with Syndigo, Salsify, Profitero, Edge, etc.
* eCommerce/Digital Commerce experience at or interfacing with key accounts such as Amazon, Albertson's, Kroger, Instacart and Walmart.
* Ability to combine creative problem solving, consumer insights, and strategic thinking in a fluid environment.
* Demonstrated experience managing quantitative information and iterative testing to drive business decisions.
* Blending strong intrinsic capabilities with creative, external perspectives, the successful candidate will champion new initiatives that demonstrate breakthrough thinking.
* Ability to work well across the organization and with 3rd parties.

Physical Requirements/Work Environment
* Must be at least 21 years of age.
* Must be able to sit and/or stand for long periods of time and work on a computer for extended periods. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Chicago, Illinois

Additional Locations

Job Type
Full time

Job Area

Equal Opportunity

Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).

Additional Information:

Job Posted:
Monday, June 7th
Type of Work:
Full Time
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