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Experience Host (Server) | Seasonal

CHANDON California

Yountville, CA

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Experience Host (Server) | Seasonal

Job Description:

Create a world-class visitor experience at CHANDON California in order to drive the messaging and innovation of the CHANDON Brand. Join a fast paced, fun, “can do” hospitality team. We believe in always living the sparkling life and creating genuine connections, whether with a guest or a team member. Born of French heritage, CHANDON embraces its adopted California perspective with casual vibrancy.

RESPONSIBILITIES
-Perform wine service and tastings for all visitors in a brand-consistent manner
-Taking orders from customers in assigned section or behind the bar
-Drive sales and Club acquisitions by implementing strategic sales skills and adequately representing the history of CHANDON
-Answering questions about menu items, food sensitivities and food substitutions
-Giving customers suggestions for food and drinks and telling them about any special menu items
-Deliver food orders from the kitchen to customers’ tables rapidly and accurately
-Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
-Check in with customers and take additional orders or refill water, as needed
-Communicating with customers to ensure satisfaction and resolve any complaints
-Processing customer payments
-Removing dirty dishes from tables to avoid clutter while customers are eating
-Cleaning tables after customers have finished their meals

REQUIREMENTS
-Effective communication and active listening skills for conversing with guests
-Knowledge of federal, state and local laws dealing with the consumption of alcohol
-Impeccable customer service skills and social perceptiveness
-Ability to evaluate customer satisfaction and responsiveness
-Oriented toward serving others and helping customers
-Accountability in processing customer payments
-Physical stamina to stand for long periods of time
-Strong time management and organizational skills
-Ability to work evenings, weekends and holidays.
-Capable of working in a fast-paced hospitality environment

BENEFITS
-Medical Insurance
-Sick Days
-Wine Discounts


CHANDON California is proud to be an equal opportunity employer. We celebrate and welcome diversity and are committed to creating an inclusive environment.

Additional Information:

Job Posted:
Friday, April 9th
Type of Work:
Seasonal
Salary Information:
$16 + Tips/Service Charge + Sales Incentive