Create a world-class visitor experience at CHANDON California in order to drive the messaging and innovation of the CHANDON Brand. Join a fast paced, fun, “can do” hospitality team. We believe in always living the sparkling life and creating genuine connections, whether with a guest or a team member. Born of French heritage, CHANDON embraces its adopted California perspective with casual vibrancy.
-Perform wine service and tastings for all visitors including wine trade and VIP’s, in a brand-consistent manner.
-In charge of facilitating and leading CHANDON scripted tour, providing a one of a kind winery experience.
-Drive sales and Club acquisitions by implementing strategic sales skills and adequately representing the history of CHANDON
-Taking orders from customers in assigned section or behind the bar
-Answering questions about our wines, menu items, food sensitivities and food substitutions
-Giving customers suggestions for food and drinks and telling them about any special menu items
-Deliver food orders from the kitchen to customers’ tables rapidly and accurately
-Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
-Communicating with customers to ensure satisfaction and resolve any complaints
-Processing customer payments
-Removing dirty dishes from tables to avoid clutter while customers are eating
-Cleaning tables after customers have finished their meals
-Effective communication and active listening skills for conversing with guests
-Knowledge of federal, state and local laws dealing with the consumption of alcohol
-Impeccable customer service skills and social perceptiveness
-Ability to evaluate customer satisfaction and responsiveness
-Oriented toward serving others and helping customers
-Accountability in processing customer payments
-Physical stamina to stand for long periods of time
-Strong time management and organizational skills
-Ability to work evenings, weekends and holidays.
-Capable of working in a fast-paced hospitality environment.
CHANDON California is proud to be an equal opportunity employer. We celebrate and welcome diversity and are committed to creating an inclusive environment.