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Tasting Room Sales Associate - Firestone Vineyard

Foley Family Wines

Los Olivos, CA

Job Description:

Foley Family Wines is committed to producing, marketing and distributing handmade, highly individualistic wines from some of California’s best vineyards. Each of our wineries is a distinct, autonomous entity with its own identity, style, vineyard sites, techniques, personnel, varietal mix and category segment. Every wine in our portfolio is unique and delicious.

Foley Family Wines seeks Part-Time and Full-Time Sales Associates for our Firestone Vineyard. This position will assist with driving top line sales revenue to achieve business goals through telephone sales campaigns and tasting room shifts and events. This person must be enthusiastic, charismatic, and passionate about wine. People skills and the ability to multi-task are a must along with working with the public and in a team environment.

Essential Duties and Responsibilities:

Effectively communicates the depth of the Foley Family Wines Portfolio and cross-refers guests to sister properties
Greets all visitors to the winery and pours wines for tasting
Describes wines, winemaking techniques and winery history while answering visitors’ questions
Effectively suggests and sells wine to customers in tasting room environment as well as through telephone sales and events
Completes and submits daily sales reports to Hospitality Manager
Accurately handles routine purchase transactions which include operating cash register and accounting of daily sales processes
Assists customers with the carry out of purchases to their vehicles when necessary
Provides general tourist information
Conducts guided tours as needed
Prepare cheese plates and other food accompaniments
Prepare for tasting presentations and conducts presentation clean-up
Assists with hospitality special events as needed
Acquires and maintains thorough knowledge of winery and its wines
Book guest and member experiences via phone or email for all tasting room experiences, gathering necessary billing and contact information
Washes and polishes glassware for tasting room
Assists with receiving and restocking of wine and/or merchandise as needed
Performs other duties as assigned by manager
Experience & Education:

Possession of a High School Diploma is required, Bachelor’s Degree is preferred
Must be at least 21 years of age
Two years retail and/or tasting room experience is required
Knowledge, Skills & Other Abilities:

Must be proficient with Microsoft Office Suite
POS and cash handling experience is required
Must have a commitment to excellence and high standards for hospitality and customer service
Must have excellent written and oral communication skills as well as strong organizational, problem-solving and analytical skills
Must have a professional appearance and demeanor
Must be able to work a flexible schedule including evenings, weekends and holidays
Physical Demands:

Capable of following reasonably complex directions as well as being able to effectively communicate with co-workers and customers by telephone and/or in person
Accurate and clear vision and hearing
Ability to work in standing position for extended periods of time
Ability to repeatedly stoop, lift and carry 45 lbs.
Ability to stand; walk; sit; use tools or controls; reach with hands and arms; climb stairs; balance, kneel; talk or hear; taste and smell
Sufficient digital manipulation skills to utilize a computer keyboard
Work Environment:

The tasting room is a non-smoking work environment. Employees working in the tasting room are asked to not smoke during a work day or be free from any aroma that may be associated with smoking. No heavily scented perfumes, hand lotions, or hair products are allowed as they can interfere with the tasting of wines. While performing the duties of this job, the employee usually works in the tasting room with moderate noise levels, heavy people traffic, food, wine and business office machines.

Additional Information:

Job Posted:
Thursday, April 8th
Type of Work:
Full Time
Job Category: