Winebusiness.com - Homepage for the Wine Industry
Created and Managed by WBM

winejobs > job details

Tasting Room Supervisor

Odette Estate Winery

Napa, CA

Job Description:

Essential Duties:

*Assist with the supervision of the tasting room staff
*Oversee scheduling for Odette tasting room staff
*Oversee the opening/closing procedures
*Oversee outreach initiatives
*Coaching team to achieve exceptional customer service by providing information, resolving problems, and answering questions for employees
*Communicate the latest information on the wines, winery and upcoming events to both tasting room staff and guests
*Assist with disciplinary action (if needed)
*Maintain tasting room presentation and housekeeping standards, ensure the tasting room is clean organized and re-stocked
*Work with management team on achieving sales goals
*Inventory management
*Back Office administrative duties
oShipping
oOrder Management to Customer Service Issue Resolution
oCampaign order entry
*Collaborate with Hospitality Manager and Events Coordinator on all consumer events
*Other duties as assigned

Additional Information:

Job Posted:
Wednesday, April 7th
Type of Work:
Full Time
Salary Information:
DOE

Contact Information:

Odette Estate Winery
Kevin Krueger