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Private Experience Coordinator

Hall Wines

St. Helena, CA

Job Description:

A Private Experience Coordinator assists with all of the logistics of private tastings and events, as well as Virtual Private Tasting at HALL St. Helena and HALL Rutherford. They work directly with the Private Experience Manager and the Visitor Center Managers to review requirements of each booking, ensure all logistics are addressed, and assist with confirming equipment and staffing.

Responsibilities Include:

Detailing Events
•  Review new reservations (virtual & in-person) and bookings with the Private Experience Manager and Visitor Center Managers to address all of the operational requirements of the bookings: Be knowledgeable of Wine Educator host, service staff, stewarding staff, catering selection, décor, entertainment, linens, etc.
•  Assist with checking vendor availability, confirming arrangements and coordinating billing.
•  Assist with maintaining inventories of operating supplies as well as wine; ensuring all equipment is clean and in working order.
•  Assist with printing menus, place cards, seating charts, event diagrams, tracking wine shipments, coordinating with shipping dept & sending virtual tasting meeting invitations.
•  Receive equipment and linen rentals and ensure everything is returned in an appropriate condition.
•  Other responsibilities as the business requires.

Execution of Events
•  Welcome the main contact(s) and review all arrangements with them to ensure we are meeting, if not exceeding, their expectations of the event flow.
•  Communicate any last-minute changes to all stakeholders.
•  Maintain a contagious enthusiasm and pride for HALL Family Wines.
•  Assist with the execution of a private in-person or virtual tasting or event. Ensure guests are being appropriately accommodated. Ensure the facilities are clean and in good repair. Ensure all arrangements are set on time. Assist the Wine Educators with collecting sales orders and packaging orders for guests.
•  Respond to issues that arise during an event (guest injury, equipment failures, accidents, etc.)
•  Other responsibilities as the business requires.

•  Previous experience with events, preferably in a luxury hospitality or winery setting.
•  Computer skills – Intermediate proficiency in MS Outlook, Excel, Word and Internet. Ability to learn and utilize POS, CRM Software and virtual meeting platforms.
•  Familiarity with general bookkeeping practices.
•  Must agree to participate in random drug testing as required. HALL maintains a drug-free work environment.
•  Must be able to stand long periods of time
•  Able to lift and carry 50 lbs
•  Able to work flexible work hours, mostly evenings and weekends

Compensation & Benefits:
•  Competitive hourly rate plus commission
•  Among others, benefits include Health Insurance (Medical, Dental and Vision), paid vacation, paid volunteer work, 401K, and discounts on wines.

About HALL Family Wines:
•  HALL, WALT and BACA produce critically acclaimed Cabernet Sauvignons, Pinot Noirs and Zinfandels that stand among the best in the world. We are deeply committed to the production of exceptional wines that are reflections of the land from which the grapes are grown. We are proud leaders in sustainability, having built the first LEED Gold winery in California, in addition to our 11 certified sustainable (CCWA) Estate vineyards.
•  At HALL Family Wines, we strive to do the right thing, to follow responsible business practices and to give back to our communities. We believe in the philosophy of leaving the world better than we found it, a philosophy we have been putting into action for 50 years, both in business and through our family Foundation, established in 1977.
•  Hall Wines is an equal employment opportunity employer and considers qualified applicants without regard to gender, sexual orientation, gender identity, race, religion, veteran or disability status.

If values and community responsibility are important factors for you in choosing a place to work, if you enjoy working in an environment that prizes creativity, and if you hold yourself to a high standard of excellence in your job performance, this position may be a good fit for you.

Additional Information:

Job Posted:
Monday, February 22nd
Type of Work:
Full Time