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Shipping & Warehouse Coordinator

Vintner's Collective Napa Valley

Napa, CA

Job Description:

Vintner’s Collective is looking for a dynamic individual with great attention to detail and the ability to multi-task to assist with the operations of our Fulfillment Department. Our multi-winery tasting room is focused on phenomenal, small production wines, and creating a fantastic customer experience. This position is an integral part of our team. We offer great benefits, including medical and dental insurance, vision, and Simple Ira with a generous employer match. We provide very competitive compensation.

Primary Duties include:

Processing and shipping online orders and wine club sign-ups
Pulling, Packing, and processing wine shipments
Updating the Club database
Coordinating Wine Club pick-ups
Loading and/or unloading deliveries from Vintners
Receiving and restocking wine
Physical inventory counts
Maintaining the general organization, upkeep, and cleanliness of the warehouse

Other Duties:

Working closely with Tasting Room staff
Responding to customer inquiries via telephone or email
Assisting with website shop maintenance; keeping all current release wines up-to-date
Being an ambassador for Vintner's Collective
Providing an outstanding customer experience via phone and email
Assisting in the reconciliation process of inventories
Reconciling / managing P.O.s with bills of lading

Key Qualities for this individual:

Work well with a team, in a fast-paced, multi-tasking environment
Experience using Microsoft Excel & Word, & UPS shipping
General global wine knowledge or enthusiasm
Ability to self-manage tasks and work independently
Be proactive and a problem solver
Must have excellent customer interactions
Excellent written and verbal communication skills
Attention to detail and follow-through are a must.
Must be able to lift up to 40 lbs and have the ability to stand for long periods of time
Must be over 21 years of age
Valid CA driver's license


Prior experience in the wine or hospitality industry a +
Experience using a wine club management application a + (Vinsuite or similar)
Must be proficient with MS Office, POS experience

Additional Information:

Job Posted:
Wednesday, October 14th
Type of Work:
Full Time
Salary Information:
Reference No: