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Virtual Specialist

Tolosa Winery

San Luis Obispo, CA

Job Description:

Virtual Specialist

Tolosa is looking for a self-starter to create and execute its virtual tasting program, with an emphasis on corporate clients. If you love the challenge and reward of creating and executing a program virtually from scratch, excel at delivering a first-class wine experience to customers through non-traditional means, and enjoy the satisfaction of helping a company grow and achieve greater success, then you would be a great fit for our team. We are passionate about what we do and our culture fosters this by staying true to our company values of excellence, integrity, passion, growth, and fun.

Responsibilities:
•  Create the Tolosa virtual tasting experience, consistent with Tolosa standards for luxury and hospitality
•  Design and execute the pathway to the virtual experience, including marketing materials, the booking process, communication leading up to the experience, and following up
with participants
•  Conduct customer experiences that showcase our wines, engage participants, and are luxury from first touch to next step in an ongoing relationship
•  Work collaboratively with the Tolosa Direct-to-Consumer team to ensure the virtual experience meets the requirements of our brand standards and creates smoothly
operating processes
•  Exceed revenue-generating goals
•  Manage budget and report on financial and other metrics

Your experience and qualities should include:

•  Passion for, and experience with, selling wine through amazing experiences
•  Dedication to excellent customer service and hospitality
•  Comfortable with technology and being on camera with an ability to connect with others through the ether
•  Experience marketing to consumers and corporations
•  Excellent communication, organizational, and analytical skills
•  Experience with luxury hospitality and how to create it
•  Ability to self-manage and to prioritize effectively
•  Ability to work well with other people at all levels
•  Good attention to detail, good judgment showing logical decision making, and high ethical standards
•  Experience in budget management
•  Strong work ethic, willingness to put in the effort needed for success

What We Offer:

•  Competitive compensation package, including incentive compensation for individual success and a bonus opportunity based on Company reaching revenue goals
•  Company sponsored Medical and Dental
•  401k Retirement Plan
•  Employee discount program

Job Type: Full-time, including evenings, weekends, and holidays

Additional Information:

Job Posted:
Tuesday, September 29th
Type of Work:
Full Time