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Tasting Room Sales Associate

Napa, CA

Job Description:

We are committed to promoting a progressive, modern workplace incorporating the needs of team members as part of our corporate goals. We are looking for individuals who are passionate, enthusiastic, focused, and creative with a positive outlook.

JOB DESCRIPTION: Looking forFull-Time & Part-Time Tasting Room Sales Associates. We are a by-appointment winery that offers seated experiences. This position is responsible for positive customer interactions educating and hosting guests in the Tasting Room that results in maximizing sales, meeting Club membership goals, maintaining high customer service standards. Administrative duties and other Tasting Room activities to be assigned as requested by the Manager.

JOB RESPONSIBILITIES:
•  Host guests and achieve or exceed established sales and membership goals
•  Act as primary contact for Tasting Room customer interactions including appropriate communication and follow through for appointments and sales orders
•  Schedule and log tasting appointments as requested via email or telephone following established guidelines
•  Strategize opportunities to assure maximum sales volume is met
•  Participate as requested in Club and other special events
•  Host trade tastings as requested by management
•  Monitor daily activity and customer service standards in the Tasting Room through interaction with customers and coworkers
•  Implement and maintain high visual standards to ensure a pleasant environment
•  Responsible for maintaining established Tasting Room operational policies and procedures to ensure compliance including register transactions and transfers
•  Positive, productive communication and interaction with other winery departments
•  Coordinate and take daily and monthly physical inventory

QUALIFICATIONS
•  Enthusiasm, focus and positive outlook
•  Hospitality focused on providing guests exceptional service
•  3-4 years sales experience
•  Ability to work weekends, holidays, and occasional evenings
•  Ability to stand for extended periods of time
•  Ability to lift and carry up to 50lbs
•  AMS & WineDirect experience a plus

This job description is intended to describe the general nature and level of work being performed by the Tasting Room Sales. This is not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Hourly position commensurate with experience/ plus commission opportunities.

Additional Information:

Job Posted:
Saturday, July 11th
Type of Work:
Full Time
Reference No:
TR0520