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Seasonal Experience Host & Sales Associate


Yountville, CA

Seasonal Experience Host & Sales Associate Seasonal Experience Host & Sales Associate

Job Description:

Create a world-class visitor experience at Domaine Chandon in order to drive the messaging and innovation of the Domaine Chandon Brand. Join a fast-paced, fun, “can-do” hospitality team. We believe in always living the sparkling life and creating genuine connections, whether with a guest or a team member. Born of French heritage, Chandon embraces its adopted California perspective with casual vibrancy.

- Represent and sell Chandon’s wines in a friendly and professional manner throughout our tasting bar and wine store
- Adhere to and work according to Chandon standards of service
- Perform wine tastings, bottle and/or glass service, guest experiences, and wine education in a courteous manner consistent with the Chandon brand
- Create Chandon’s sparkling cocktails efficiently, having all ingredients and recipes committed to memory
- Performing food service: running food, explaining dishes on food menu, and bussing tables
- Conveying all Wine Club benefits in a clear, concise and sincere way
- Operate the POS system with efficiently, accuracy, completing all transactions, providing correct change, and accurately ringing credit transactions
- Assist Events & PR Manager, Assistant Visitor Center Manager, and other key stake holders in planning and implementing events at Chandon
- Execute all internal and external events, including but not limited to: private lunches and dinners, Trade and Market visits, special tasting experiences, and assistance with Club Chandon events
- Follow opening and closing checklists, ensuring that all tasks are completed in a timely manner and the Tasting Salon is fully cleaned, stocked, and ready for guests or opening staff
- Occasionally support with inventory

- 1-2 years in Hospitality Sales, Restaurants, and/or Wine Education/Hospitality Industry
- Exposure to public-speaking and managing small – large groups
- Communicate through active-listening skills and open-ended questions to gather immediate and accurate insight into guest needs
- Knowledge of methods for promoting and selling products and providing customer service
- Able to process point-of-sale functions and comprehend mathematics to complete customer transactions
- Ability to remain calm even under the most stressful situation
- Complete multiple tasks with accuracy and urgency
- Work efficiently and follows company standards, with or without immediate supervision
- English required, second language helpful in communication with visiting public
- High School Diploma or GED required, College Education preferred

Valued Attributes
- Knowledge of principles and process of winemaking and wine service for providing exceptional visitor experiences
- An understanding of wine marketing and sales
- Lead others, by example and make decisions based on the need of the business
- Continue to strive for excellence from own performance and remains self-motivated to improve results, both in selling and productivity

- Health Insurance
- Retirement Plan
- Sick Days
- Wine discounts
- LVMH exclusive benefits

Additional Information:

Job Posted:
Wednesday, March 25th
Type of Work: