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Private Tour Curator

Platypus Tours, Ltd

Napa, CA

Job Description:

Platypus Tours Ltd
Posting Date: Friday, January 24, 2020


About Platypus Tours:
Take a behind the scenes tour of Northern California’s iconic wine country with Platypus Wine Tours. This top-rated tour company based in Napa, California carefully curates a day of extraordinary wine country experiences with a focus on wine, discovery, and fun.
Whether it’s a private outing with friends and family or a shared experience with fellow wine enthusiasts, Platypus Wine Tours are sure to entertain and with a very approachable and easy-going style. Uncover the best off-the-beaten-path wineries that Napa and Sonoma offer – from legendary names in the business to burgeoning family-owned wineries that ooze with authenticity and charm.
Personalized and intimate, no tour is ever the same twice. Explore Napa, Sonoma, Carneros, Russian River and Healdsburg with spotlights on the West Side, Dry Creek, and Alexander Valley. Instantly feel at home upon arrival with warm welcomes and generous pours, not to mention complimentary tastings with the purchase of wine at most stops. Add an early morning hot air balloon ride to elevate the experience!
Platypus empowers a team of local, knowledgeable guides/drivers – who pride themselves on designing the prefect wine country itineraries directly with small, unpretentious winery owners and winemakers. Kick back in comfort while picking up fascinating facts about the world-famous region as friendly guides entertain and inform between winery stops. Capture awe-inspiring views of the valleys and wineries that flow into the sea as the day unfolds.
Ideal for individuals, couples, small groups, corporate outings, and social celebrations, Platypus Wine Tours excels at exceeding expectations and creating unforgettable wine country experiences.

Private Tour Curator
The primary responsibility of the Private Tour Curator will be to create compelling itineraries for private tours within a defined time frame and process bookings as they come in.
Responsibilities include:
o Acting as the primary contact for most of our private tour clients.
o Engaging with new clients within 36 hours of their tour booking; collecting information about their preferences.
o Drafting tour itineraries, reserving winery appointments, arranging for lunch, and potentially other tour activities.
o Handing off completed tour itineraries to clients and tour guides in advance of the tours.
o Developing and maintaining productive relationships with wineries and other industry partners.
o Keeping abreast of winery issues and current offerings.
o Being alert for revenue opportunities.
o Participating in other department activities, such as sales prospect calls and client follow-up calls.

Position requirements:
o Embraces excellent guest service ethic
o Upbeat and friendly with all clients, staff, and partners
o Enjoys a lively pace and challenging work
o Engages in problem-solving
o Work productively with minimal supervision
o Not afraid to speak up with observations and suggestions
o Has good written and verbal communication skills
o Ability to use or willing to learn various software and in-house tools
o Available to work on at least one weekend day per week
o Sales, hospitality or reservations experience helpful
o Knowledge of the Napa Valley / Sonoma County wine country required

Additional Details:
o Job Title: Private Tours Curator
o Work Permit: Applicants who do not already have legal permission to work in the United States will not be considered.
o Management Position: No
o Hourly Rate: To be discussed at time of interview
o Incentive: Yes
o Benefits: Yes.
o Reports to: Director of Sales & Marketing

Additional Information:

Job Posted:
Saturday, January 25th
Type of Work:
Full Time
Job Category:

Contact Information:

Platypus Tours, Ltd
Jenny Toomer