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Trade Host and Wine Educator - Jackson Family W...

Jackson Family Wines

Yamhill, OR

Job Description:

POSITION SUMMARY:

Schedule, plan and execute Trade and VIP visits to Jackson Family Wines Oregon properties (Gran Moraine, Penner-Ash, WillaKenzie and Zena Crown Vineyard). Increase sales volume of brand loyal customers by offering exceptional hospitality alongside knowledge of the vineyards, enterprise, individual wine estates and wines of the world.

ESSENTIAL FUNCTIONS/DUTIES:

•  Develop and execute customizable wine tour experiences for our customers, particularly trade and distributors. Host strategic trade guests on vineyard tours and tastings at JFW properties.
•  Ensure each guest experience is delivered with an emphasis on hospitality and "edutainment" - tailoring approach and dialogue to match guests' knowledge level and expectation.
•  Initiate pre-visit contact with guest to confirm details of their visit (when appropriate), proactively collect information and note in appointment calendar.
•  Report on results of visits -wines purchased, recommended next steps for program improvement, value added service to guests. Send follow up to associated salesperson.
•  Take initiative for self-development in the areas of our wines, our brands, general hospitality, wines of the world and American marketplace, and sales techniques and acumen.
•  Participate in company-sponsored wine educational and development opportunities.
•  Pre-visit planning- initial contact with Hospitality coordinator to confirm details of their visit (when appropriate), proactively collect information and note in appointment calendar.
•  Effectively partner with the JFW Hospitality team and Tasting Room Teams in planning and executing events. Day of execution to be handled by Trade Host
•  Represent winery at outside functions as required.
•  Other duties as assigned.

JOB REQUIREMENTS:

•  Flexible schedule with weekend and evening availability as needed depending on scheduled visits.
•  Comprehensive understanding of, and a passion for, wine and food. Ability to communicate wine knowledge to all levels of experience and understanding
•  Highly adaptable personality to a wide variety of situations.
•  Shows commitment to excellence and high standards in work product.
•  Three years experience in in sales, customer service/hospitality with a knowledge of effective luxury product presentation skills.
•  Proven ability to effectively and appropriately communicate with diverse client group.
•  Possesses professional appearance and demeanor.
•  Flexibility is a key component, able to manage constantly changing priorities with enthusiasm.
•  Fluent in English with strong verbal skills
•  Able to be self-motivated and work independently to achieve goals and deadlines
•  Strong computer proficiency and data entry experience, basic to intermediate knowledge of Word and Excel preferred. Strong writing skills a plus
•  Completion of high school diploma or GED; two to four year college degree preferred.
•  Must be at least 21 years of age.

Physical Requirements

•  Ability to lift and move 40 pounds repeatedly.
•  Ability to stand and walk for long periods of time.

Additional Information:

Job Posted:
Monday, December 2nd
Type of Work:
Full Time
Reference No:
23695