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Concierge - Part Time for Cosentino Winery

Vintage Wine Estates

Yountville, CA

Job Description:

Deeply rooted in California winemaking and ideally situated on the St. Helena Highway, Cosentino Winery is THE place to relax, sip and savor the distinctive varietals of Napa and Lodi. With nearly 40 years of experience crafting and sharing our wines, we are dedicated to creating experiences that leave a lasting impression.

We are currently seeking a part-time Concierge to greet our guests and provide them with excellent customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Greet & facilitate arrival of guests to the property for tasting, reservations and events
Responsible for positive customer interactions, specifically greeting and welcoming guests, checking guests in for appointments, and questions while managing the flow of tasting room traffic
Remain in designated outside area for prolonged periods of time
Actively remain aware of tasting room guest count, ensuring large unscheduled groups are handled on a basis of availability and guest well being
Accurately track guest counts
Assist with directing guests to the appropriate areas and answering other questions
Assist with facility needs as requested by manager
Perform other duties as assigned by management

REQUIRED SKILLS:

Ability to accurately follow instructions and take direction
Ability to manage priorities and workflow
Ability to understand and follow written and verbal instructions
Strong organizational, problem-solving, and analytical skills
Professional appearance and demeanor
Excellent customer service skills

Additional Information:

Job Posted:
Wednesday, January 22nd
Type of Work:
Full Time
Salary Information:
up to $15/hr plus commission potential