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Tasting Room/Guest Relations

DeLoach Winery

Santa Rosa, CA

Job Description:

Position Summary: The Tasting Room/Hospitality Staff for DeLoach Vineyards assist in all aspect of the guest experience of Boisset Collection, including conducting tours of various sizes, holding tastings, providing wine education, and completing retail sales of wine & gift items. The Tasting Room/Hospitality Staff also assist in special events, off site consumer tastings, wine club activities, and any other related tasks which involve direct guest contact.

Essential Functions:

Perform hospitality functions in the tasting room, greeting all guests, providing tasting and wine education, assisting guests with their Napa and Sonoma Valley visits.
Conduct consumer and VIP tours of various sizes.
Encourage and complete on site retail sales of wine and gift items.
Promote Wine Club memberships to guests and process club sign-ups. Interact with Club members via personal visits, phone and internet. Provide club benefits to members when visiting the winery.
Maintain attractive, effective displays of wine and gift items, restocking on a regular basis.
Provide adequate supplies of handouts, brochures, winemaker notes, maps, etc.
Perform various duties such as washing and stocking glasses, dusting and stocking wine and gift items, completing general clean-up of all guest areas and Tax Paid throughout the day. This can include monitoring the tasting room, restrooms, and all public areas.
Accurately open and close the cash register drawer each day.
Assist with special events when scheduled.
Attend out-of-the-winery tastings/events as a Boisset Collection representative, as needed. Can sometimes involve out of area travel.
Assist with the packing and shipping of wine orders, sales orders, POS orders, etc. as needed.
Assist tasting room/hospitality managers, events managers, and other staff in special projects as needed.
Attend and participate in regularly scheduled tasting room/hospitality staff meetings, tastings, seminars, and other team events as needed.
Weekends Required
Boisset Collection is an innovative, eco-minded, dynamic company with family roots in France and California. Equal opportunity employer: all qualified applicants will be considered.

Competitive wage

***Benefits: sick, holiday, commuter benefits and generous employee discounts.

Please apply online at link below and submit your resume today to be considered for this exciting career opportunity.

Proud to be honored by the North Bay Business Journal's Best Places to Work 2014, 2015 and 2016.

Apply below, online or email

Additional Information:

Job Posted:
Wednesday, September 11th
Type of Work:
Part Time
Salary Information:
DOE with Incentives