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Retail Operations Manager

Talon Winery LLC

Palisade, CO

Job Description:

Position: Retail Operations Manager

Talon Wine Brands produces and markets a broad range of wines across several brands, all made in Palisade, the heart of Colorado’s dramatically scenic Fruit and Wine Country. Our 3 brands are Meadery of the Rockies, Talon Winery and St. Kathryn Cellars. We make great, award-winning, unique and very popular wines. We are seeking a Full-time Retail Operations Manager to run our Direct-To-Consumer activities and collaborate with our management team at a high level to create optimal success for the company and our customers.

Responsibilities include but are not limited to:

•  Ensure excellence in the entire customer experience at our physical locations and online.
•  Oversee all aspects of Retail Operations: both buildings; all three tasting rooms; Wine Club & Shipping.
•  Lead, manage, hire, train & mentor all staff within the department to build, support and encourage a consistently positive, strong, effective and efficient team culture.
•  Understand, manage and be able to train others how to function effectively and efficiently with our DTC sales system software and hardware.
•  Understand and actively support our mission, ideology, core values and company-wide systems, policies and procedures.
•  Maintain and model professionalism.

Requirements – The successful Candidate must be:

•  Experienced in managing and leading others in a retail and/or hospitality environment with a proven track record of success
•  An effective communicator with very strong written and verbal skills
•  Strong computer and technology skills. Competent/familiar with Office programs and Windows.
•  A team player who works well with a wide variety of people and is very customer focused
•  A positive, solution-oriented person with a high level of personal integrity
•  Self-motivated, highly responsible and self-accountable
•  Willing and able to work most weekends and holidays
•  Physically fit - Walk and act swiftly and with purpose, full time. Able to lift 50 lbs regularly.
•  Receptive to coaching and professional development

Preferred Skills, Experience & Qualifications:

•  A student of leadership and management with an understanding of servant leadership
•  Desire and ability to develop others professionally and personally
•  Experience with marketing and sales
•  Basic understanding of computer networks, wireless & WIFI connectivity
•  Experience with E-Commerce and/or POS hardware and software systems
•  Graduate or Undergraduate degree preferred, AA acceptable as well


•  Have fun while working in our fun, fast-paced, family-like but highly focused culture
•  Learn and gain valuable experience
•  Be part of our successful & growing company
•  Professional and personal training & development
•  Discounts on wine, fudge, food and gifts

Compensation at Talon Wine Brands is competitive. Starting salary for this position is $52,000-$55,000, DOE and qualifications, plus paid time off and an End of Year Profit Sharing Bonus, if applicable.


1. Write a paragraph/cover letter indicating your level of interest and why you think you're the one.
2. Attach, submit or include your resume.

Additional Information:

Job Posted:
Saturday, January 12th
Type of Work:
Full Time
Salary Information:
$52,000 - $55,000, DOE and Qualifications

Contact Information:

Talon Winery LLC
Glenn Foster