Shadowbrook Winery has a new tasting room and winery in Walnut Creek. We are a family owned and operated winery, which is dedicated to the art of wine making. Our award winning wines show our commitment to producing and selling the finest quality wines to our customers. We are dedicated to improving quality and to maintaining a safe, friendly, healthy environment to ensure employee well-being and building loyalties, pride, trust and mutual respect. This is your opportunity, as the successful candidate, to contribute to a quality driven, customer-oriented winery and be part of the commitment to excellence that Shadowbrook Winery strives to achieve.
This is a dual tasting room manager/assistant winemaker position and requires prior tasting room management experience, general management skills, sales skills and the exceptional customer service. The position manages operating costs, inventory, staffing, non-wine sales (merchandise), and employee training for the department. The position also works closely with other departments to develop and promote the company image and products, and contributes to the development of new ideas to sell product, building brand loyalty.
• In coordination with owners, create and implement a fiscal/calendar year plan to achieve volume and dollar goals while staying at or under budget on general supplies, etc.
• Ensure all merchandise and supplies are fully stocked at all times.
• Conduct all administrative duties including: inventory management, month end sales reporting, daily register batch closing. Ensure the accuracy of the daily & monthly count of wine inventory & of non-wine inventory.
• Reconcile and analyze daily receipts and transactions, supervise cash counting, register balancing and deposit preparation.
• Ensure all standards are followed including opening and closing procedures, cleanliness, monetary procedures, and training.
• Ensure the reservation system is populated and is working correctly on the website.
• Manager must communicate excellent customer service values to employees and provide excellent customer service to all Shadowbrook Winery customers.
• Prior experience as Tasting Room Manager for an ultra-premium winery.
• Conversion of guests to wine club members.
• Assist with hospitality duties, such as VIP tours & tastings, Club Events, tasting programs.
• Manage tasting room floor operations which include but are not limited to maintaining housekeeping standards, opening and closing procedures including cash handling,
maintaining accurate pricing in POS system and oversee structure and pricing of tasting menu.
Assistant Wine Maker Position Summary:
Under general direction, coordinates and reviews the activities involved in the operation of wine cellar and wine quality assurance lab. Responsible for maintaining quality of bulk inventory. Oversees the daily operation of the cellar, lab and mobile bottling line in order to meet production requirements/schedules. Maintains records for all internal wine movements. Assists in the development of procedural and quality control manuals. May conduct educational tours and tastings.
Essential Duties and Responsibilities:
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodations or other reasons.
Education: Bachelor’s degree in Enology, Fermentation Science, or related degree
Years of Experience: Five or more years’ winemaking experience including experience in a managerial role such as Enologist, Assistant Winemaker or Cellarmaster.
Interest in continuing to challenge knowledge and improve skills in all areas of wine production, including conducting experiments/trials.
Passion for wine.
Strong attention to detail.
Highly organized and able to manage priorities and workflow.
Be “hands on” and have a positive can-do attitude; will be a team player and work to develop a professional team in the cellar.
Excellent verbal, oral and written communication skills.
Ability to work with all levels of management.
Developed sensory evaluations skills, including: ability to detect and discriminate subtle differences in wine, such as acidity, alcohol, flaws, tannins, fruit and wood flavors.
Proficiency in Microsoft Windows, Word, Excel, Outlook and PowerPoint.
Must be able to work with materials such as SO2 or chlorine or any other material routinely present in operating a winery or laboratory.
Must be able to work overtime, nights and weekends as required for harvest or bottling.
Must be certified to drive a forklift, ATV and other equipment as required for harvest.
Spanish language skills a plus.
Must have basic laboratory skills.
Occasional travel for events or sales may be required.
Must be able to work on ladders and at heights up to 35 feet.
Physically able to lift 50 pounds minimum using safe procedures on a repetitive basis.
Must have clean driving record.