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Part Time Tasting Room Associate

Andretti Winery

Napa, CA

Job Description:

Position/Title: Part Time Tasting Room Associate

Company: Andretti Winery
Job Location: Napa, CA
Type of Work: Hourly (non-exempt)
Reports To: Tasting Room Lead

Job Description:
We are seeking a uniquely talented and qualified wine professional to join our front line tasting room and hospitality team and exude our energy and passion for work and for life. Must have strong sales skills and a commitment to our brand.

Job Responsibilities:
•  Provide a unique and engaging experience for our guests that promotes and builds brand loyalty, wine sales and Wine Club sign-ups.
•  Effectively and consistently educate and enroll guests in our wine club programs to include obtaining guest contact information and asking for/closing wine and retail sales
•  Facilitate and administer all standard and private food and wine tasting experiences for walk-in, by appointment and large group clientele
•  Open and pour wine in accordance with Responsible Beverage Service Guidelines
•  Accurately and consistently process all sales transactions via a computer based POS system which includes shipping orders, wine club transactions and special wine/product discounts
•  Thoroughly perform all tasting room closing responsibilities which include but are not limited to stocking, folding, cleaning, sweeping and emptying per established protocols and processes
•  Answer phones and assist with inquiries to include tasting appointment scheduling, phone sales and concierge
•  Assist in the stocking and organization of all merchandise on the retail floor

Qualifications/Requirements:
•  Available to work weekends and holidays
•  2+ years tasting room experience preferred
•  Strong sales experience especially in wine and Wine Club
•  Experience in a retail setting preferred (winery or related)
•  Strong customer service and hospitality acumen
•  Impeccable communication skills (written and oral)
•  Technical proficiency with point of sales software and money handling
•  Ability to multi-task (experience in a busy tasting room setting preferred)
•  A foundational knowledge & understanding of wine and the wine industry (Napa Valley wines a plus)
•  Familiarity with the Napa Valley and its tourist/hospitality attractions (restaurants, hotels, wineries, points of interest, etc.)
•  Familiarity with basic food & wine pairing principles a plus
•  Able to work in a collaborative team environment with a selfless commitment to the customer
•  Self-starter with an ability to anticipate and pro-actively accomplish tasks
•  Ability to lift 40-50 lbs. required
•  Employment is contingent upon participation and completion of a working interview



Compensation:
•  This is a part time job and compensation is based on experience
•  Compensation includes hourly wages, plus commission and bonus

Additional Information:

Job Posted:
Wednesday, November 7th
Type of Work:
Part Time

Contact Information:

Andretti Winery
Roger de Lorimier