Wine Bar / Tasting Room Associate – Riggers Loft Wine Company:Riggers Loft Wine Company is a collective of several wineries and a cidery. The winery, wine bar and tasting room is in a urban-chic historic building in the Port of Richmond, Point Richmond, right on the water with an amazing view of the San Francisco skyline. The wine bar / tasting room has been open for over two years and has quickly become a hot destination in the East Bay.
We are looking for someone who is energetic, enthusiastic, reliable, and who possesses gracious people skills and who has proven service and sales experience. This is a great opportunity to be a part of an enthusiastic team working to build the success of this exciting East Bay urban winery.
Wine experience is recommended but not required. An affinity for wine is a must!
Please read the job responsibilities and requirements thoroughly before applying to this job as the experience outlined in this job description is a pre-requisite for an interview.
Providing guests with outstanding service and hospitality
Developing an ongoing knowledge about the Riggers Loft wines and ciders
Accurately describing the wines, winemaking techniques, winery/cidery histories, etc.
Listening to customers’ preference and helping them with their wine decisions.
Promoting wine club memberships
Working to upsell without the client feeling pressure
Executing responsibilities with a professional yet approachable demeanor
Representing the winery at in-house and outside events when necessary
Ability to work quickly and efficiently when the wine bar is busy
Ability to work as a team with the other tasting room staff
Ability to work solo on slower days
In addition to pouring tastes, providing service for flights, wine by the glass and bottle sales
Operating glass washer and polishing glasses
Ability to work comfortably on POS systems. (We use WineDirect.)
Helping to keep the wine bar / tasting room, fulfillment area, and restrooms clean and organized
Following opening and closing procedures and maintaining opening and closing logs
Maintaining knowledge of legal issues related to serving alcohol and interstate shipping of wine directly to consumers
Willingness to perform other tasks as needed
At least 2 years working in the hospitality & sales industry (restaurant, wine bar, tasting room server, hotel industry)
Already have or possess the ability to develop solid knowledge of wine and cider with an ability to engage customers in sharing that knowledge
Dedicated to excellence and high standards in work ethic
Accuracy and attention to detail
Flexibility to handle changing priorities with eagerness
Responsible Beverage Service (RBS) training via TIPS Alcohol Training Online (On Premise) http://www.tipsalcohol.com/california-alcohol-laws.htmlAND a valid CA Food Handlers Card https://www.premierfoodsafety.com/california-food-handler-card (Unless you already are certified, registration fees are reimbursable after 90 days of continuous employment)
Punctuality & reliability is a must
Must be at least 21 years of age
Must have a minimum of a high school diploma or GED
Comfortable speaking to groups
Able to work weekends, evenings, and have a flexible schedule
Fluent in English
Possess a driver’s license
Additional Desired Qualifications:
Prior wine bay / tasting room experience
Interest in local history
Must be able to tolerate standing and walking for long periods of time
Ability to lift and carry up to 50 lbs frequently
Able to reach, kneel, crouch, stoop, and balance
Compensation:Compensation is commensurate with experience and will be discussed at the interview.
In summation:We are particularly interested in candidates who have excellent customer service skills and who have the ability to upsell without pressuring guests. We need our tasting associates to be “team members.” Our collective goal is for all our guests to have an engaging and memorable experience. We want our clientele to keep coming back!
Job Type: Part-time
Salary: $15.00 /hour plus commissions, bonuses and great incentive programs!
High school or equivalent
Wine Bar / Tasting Room Experience: 1 year
Required license or certification:
Job Type: Part-time