SUMMARY: Serve and provide guests with the exceptional customer service. We go above and beyond to gain long term loyal customers. We are known for providing an approachable, friendly, fun, and engaging tasting experience. The tasting room is high energy . Tasting room associates must be willing and be ready to talk, educate, and sell wine. Tasting Room Associates must also maintain an extremely well cleaned and stocked tasting room.
Duties and Responsibilities:
Greet customers upon arrival.
Conduct wine tastings, serve and entertain patrons, communicate in a knowledgeable, professional and gracious manner
Use selling techniques to sell wine, non-wine items, wine clubs, & events
Maintain tasting room including; keeping the bar stocked, tidy, and organized, wine stocked on shelves, merch stocked & displayed nicely, surfaces dusted, floors swept & mopped, loft area clean and stocked, restrooms clean, parking lot,lawn, & decks, kitchen and basement areas kept tidy and items always put back where they belong
Check daily schedule for assigned section and complete opening and closing side-work associated with section
Use of the VinNow POS system and cash drawer management.
Must be able to lift 38 lbs repeatedly
Other duties as assigned
Part-time employees are expected to work 1-4 shifts per week (We are hiring for a part-time/seasonal position but for the right candidates it could be full-time)
Must be able to work most weekends and holidays.