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Hospitality Support Worker


Geyserville, CA

Job Description:

This position is seasonal and will work full time form June - October
Essential Duties and Responsibilities:

1. General: (80%)
•  Perform opening duties daily – to be completed by 10AM for 11AM opening:
•  Vacuum, sweep and/or mop entire chateau
•  Clean & replenish supplies in public restrooms on 2nd fl & outside(monitor throughout the day)
•  Dust & check for spider webs as needed
•  Transport trash from Chateau to alleyway
•  Monitor lights & call Maintenance to replace as needed
•  Coordinate with Maintenance to turn fountains on and off daily
•  Set up outside Bistro furniture, utilizing tasting Room help if needed – breakdown at end of day
•  Ensure all tables, chairs, umbrellas, etc, are in good condition for use in chateau and inform Hospitality Support Coordinator if repairs are required, and she will inform Maintenance.
•  Ensure all Tasting Room storage areas are stocked and orderly (ie behind Centennial, back of Bistro)
•  Ensure all tasting and events areas (including caves, South Barrel Room, and View Deck) are clean and orderly even if they are not being used that day
•  Daily tasting/experience set up:
•  Go over daily tasting schedule with Hospitality Support Coordinator and set up areas as directed
•  Set tables with appropriate linens, glasses, plates, utensils, carafes of water, as directed
•  Break down are tastings
•  Bring wine from cage as needed

•  After 10AM when not needed for TR or Events support:
•  Empty blue dumpster and recycling bins in alleyway
•  Maintain, organize, and restock janitorial closet, plastic container, electric closet, and Visuals & Events closets
•  Clean Chiles House Garage and Events container
•  Clean Alleyway
•  Clean South Room catwalk, chandeliers, barrels, mirrors, and floors
•  Bring wines for tastings and events as requested
•  Once a week as needed:
•  Clean behind all bars as needed –mats & floors - coordinating with Maintenance for larger cleaning projects
•  Clean dishwashers
•  Wax bars & grand staircase
•  Clean chateau doors as needed
•  Clean glass surfaces and showcases
•  Clean stained glass window as needed, coordinating with Maintenance
•  May be required to work special events as support, as needed.
•  Schedule cleaning of slip covers and carpets as needed
•  Notify Director of Hospitality when contacting appropriate vendor for cleaning or repair of carpets, dishwashers, ac unit repair, etc
2. Cleaning Duties: (40%)
•  Washes walls, ceiling, and woodwork.
•  Washes windows, door panels, and sills.
•  Sweeps, scrubs, waxes, and polishes floor.
•  Cleans rugs, carpets, upholstered furniture, and draperies.
•  Dusts furniture and equipment.
•  Cleans and polishes lighting fixtures, woodwork, and trim.
•  Cleans rooms, hallways, lobbies, lounges, rest rooms, corridors, stairways, and other work areas.

3. Trades: (10%)
•  Electrical, changing outlets, switches, fixtures. Setting timers. Creating new electrical runs.
•  Plumbing, Changing fixtures, roto-rooting. Copper, abs, PVC installation/repair as needed.
•  Carpentry. Adjusting doors, cabinets, windows. Helper in new projects and woodworking in shop.
•  HVAC. Changing filters, setting thermostats and making adjustments as needed.

4. Equipment Operations: (5%)
•  Operating of equipment on property to include:
o Backhoe
o Man Lift
o Chipper
o Roller and grader
o Forklift once qualified for this property.

Supervisory Responsibilities:
This job has no direct supervisory responsibilities; but certain “Lead” positions may provide work leadership to entry level maintenance workers and/or have designated areas of the property in which they are the “lead” to work being performed.

Job Requirements:

Education/Experience: High school education or equivalent; or up to one year related experience or training; or equivalent combination of education and experience Winery experience preferred.

Knowledge, Skills & Abilities:
•  Accountability - Ability to accept responsibility and account for his/her actions.
•  Accuracy - Ability to perform work accurately and thoroughly.
•  Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.

•  Autonomy - Ability to work independently with minimal supervision.
•  Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
•  Energetic - Ability to work at a sustained pace and produce quality work.
•  Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
•  Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
•  Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
•  Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
•  Working Under Pressure - Ability to complete assigned tasks under stressful situations.
•  Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.
•  Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Demands:
Stand F Lift/Carry
Walk F 10 lbs or Less F
Sit F 11 – 20 lbs F
Handling/Fingering F 21 – 50 lbs F
Reaching Outward F 51 – 100 lbs O
Reaching Above Shoulder O Over 100 lbs N/A
Climb O Push/Pull
Crawl O 12 lbs or Less F
Squat or Kneel O 13 – 25 lbs F
Bend O 26 – 40 lbs F
Working at the computer N/A 41 – 100 lbs O

N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+hrs/day)
F (Frequently) Occupation requires this activity from 33% -

Additional Information:

Job Posted:
Wednesday, May 16th
Type of Work: