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Administrative Assistant/Shipping Coordinator

Wine Service Cooperative

St Helena/Napa, CA

Job Description:

WSC – Admin. Asst./Shipping Coordinator
Role and Responsibilities
To provide customer service and clerical duties related to the shipping and receiving of wine and in a full time position for various member wineries in the Napa Valley.

Specific Duties will include
•  Process member wine orders –meet or exceed service level agreements of time and accuracy
•  Provide superior customer service to our clients via high volume emails and telephone
•  Prepare documents, such as orders, pick sheets and export documentation
•  Determine shipping methods using knowledge of shipping procedures and routes
•  Schedule pick up appointments with carriers

Desired skills:
•  Exceptional customer service, interpersonal and communication skills
•  Excellent organizational skills with a high sense of urgency
•  Ability to work under pressure
•  Ability to prioritize tasks and deadlines
•  Ability to take the initiative and resolve issues quickly and accurately
•  Self-directed and able to work collaboratively with high personal integrity
•  Comfort working within warehouse & professional work environment
•  Proficiency with computer systems– Excel and Outlook is a must
•  Wine and hospitality industry acumen a plus

Competitive Salary
Health, Dental and Vision plan
401K Retirement Plan
Paid Vacation, Holiday and Sick time
Life and Disability Insurance

Starting Pay
Dependent on experience
Employment Type: Full-Time (non-exempt)

Additional Information:

Job Posted:
Monday, November 20th
Type of Work:
Full Time

Contact Information:

Wine Service Cooperative