Estate Sales Ambassador

Rutherford, Napa Valley | Full-Time | Base + Commission

Martin Estate is one of Napa Valley’s few pre-Prohibition châteaux, with roots dating to 1887. We produce ultra-premium, estate-grown Cabernet Sauvignons from our Rutherford vineyard and offer private, appointment-only tastings in a highly curated setting. We are not open to the general public.

Under new leadership, we are building a small, ambitious team that honors our legacy while shaping the estate’s next chapter. If you thrive in an environment where your work has real impact and visibility, this is a rare opportunity.


The Opportunity

This is a sales role in a luxury setting—not the other way around.

You will host private tastings for discerning guests and be directly responsible for converting those visits into memberships and long-term client relationships. Success here is measured by results: membership growth, direct-to-consumer revenue, and client retention.

The best candidate will be someone who is equally comfortable discussing terroir with seasoned collectors and guiding first-time visitors through an unforgettable experience—and who approaches each interaction as an opportunity to build long-term relationships and grow the business.


What You’ll Do

- Host and sell: Lead private, appointment-only tastings that educate, engage, and convert guests into members and buyers. Manage multiple groups with poise, ensuring every guest feels personally attended to
- Build your book: Develop and maintain a personal client base through proactive outreach, personalized thank-you notes, and targeted follow-up. Maintain detailed CRM records including guest preferences, significant dates, and visit history
- Drive revenue: Meet or exceed monthly and quarterly targets for membership conversions and DTC wine sales
- Cultivate partnerships: Build referral relationships with concierges, hotel partners, and luxury hospitality networks
- Own the experience: Manage the full guest journey from first contact through post-visit follow-up, ensuring every touchpoint reflects the estate’s standards
- Support the team: Contribute to estate operations including events, inventory counts, order fulfillment, and opening/closing procedures as needed


Who You Are

- 2+ years in luxury hospitality, wine sales, or a comparable guest-facing sales role with demonstrated results
- A natural relationship builder who is confident, articulate, and at ease with high-net-worth clientele
- Motivated by performance targets and comfortable being held accountable to sales goals
- Composed, professional, and discreet—you understand the expectations of a private estate environment
- Exercises sound judgment and respects boundaries within a private estate environment
- Proactive and self-directed; you follow up with leads, anticipate guest needs, and don’t wait to be told what’s next
- Willing to work weekends, holidays, and special events
- Proficient with POS/CRM systems (Commerce7, WineDirect, or similar preferred)
- Valid driver’s license, reliable transportation, and 21+


Compensation & Benefits

- Competitive base salary plus commission with strong earning potential
- PTO and sick time
- Employee wine allocation and merchandise discounts
- Ongoing wine education and professional development
- The chance to grow with a historic estate at a pivotal stage—your contributions will be visible and valued


Physical Requirements

- Ability to stand and move throughout the property for extended periods, both indoors and outdoors across varied terrain
- Ability to lift and carry up to 50 lbs
- Martin Estate is an equal opportunity employer.

Pay: $28.00 - $34.00 per hour


Benefits:

- 401(k)
- Employee discount
- Paid time off
- Paid training
- Professional development assistance

Work Location: In person