About Verve

Verve is a leading wine retailer for quality-seeking and curious drinkers. We dig wine made by small and limited production winemakers and skilled craftsmen whose connection to the land is just as important as what goes into the bottle. Our commitment to good wine in all ways means that for us, wine can be both fun and fancy, but never intimidating or exclusionary. Over 50K (and growing) wine drinkers trust us for everyday bottles, collection-worthy gems, inspiration for hanging out with friends, and everything in between. Our digital platform offers nationwide shipping and fast and convenient delivery from our shops in Tribeca, NYC, Pac Heights, SF (named Best Designed Wine Shop in the US) and Lincoln Park, Chicago.


About the Position

We’re looking for a person with contagious enthusiasm to join our sales teams to contribute to the growth and development of Verve Wine as a company, and ultimately sell more wine. This role will require you to be flexible and dynamic; work well with others; thrive in guest/customer communications; think strategically about developing long-term customers; excel in a small, scrappy environment; and be passionate about great wine.

KEY RESPONSIBILITIES

Responsibilities for this key holder position include all shop team responsibilities, floor and phone sales, processing web and app orders, reconciling daily accounts and the ability to lead and train others.

Sales Work

Drive sales on designated products and offers
Continuously develop a client list through high quality service at the shop, email correspondence, identifying new opportunities via online sales, events, tastings, dinners, etc
Use phone, email offers, tastings, and in-person meetings to drive sales to existing clients
Work with sales manager to develop strategies for selling fine/rare/allocated wines
Lead 2-4 client driven events a month. These may be at the store or off premise.
Coordinate purchasing efforts with the Leadership team and Shop Manager.
Continually look to source wines to build client’s collections.


Shop Work

Work with other shop team members to ensure that all customers receive exceptional service throughout their experience with Verve Wine
Provide wine recommendations and help customers choose the best wine for their personal taste, gift, or event
Make customers feel welcome and at home in our store
Act as a representative of our brand; help educate and excite others about our mission and values
Maintain the sales floor to keep high standards of cleanliness and organization
Receive and stock inventory when needed
Assist with local deliveries as needed
Assist with in-store events; setup/breakdown & service


Keys to Success

Able to work well independently but enjoys collaboration
Excited about great food, wine, and hospitality
Analytic mindset, strategic vision, creative passion
Understanding of a wide variety of brands and consumers
Highly effective communicator through email, phone, video, and in person
Detail-oriented and organized; able to prioritize, multi-task
A stickler for details and super organized
Excellent relationship building skills
Adaptable and calm under pressure


Experience/Education

At least 2 years of experience in wine sales, either in a retail or restaurant setting
An existing book of business with annual sales exceeding $1,000,000.
Proficient in basic technology systems, especially Microsoft Office, Microsoft Excel, Google Workspace, and other specific software (such as Shopify, Hubspot)
Open to working evenings, weekends, and holidays as needed
Ability to lift 50lbs (moving full cases of wine)

Compensation + Benefits

Salary commensurate with experience
Sales based commissions paid monthly
Potential bonuses
401K with a company match; health, dental, and vision insurance; wine and education discounts