Part-Time Tasting Room Sales and Hospitality Associate

We are seeking a dynamic multi-tasker with strong sales, communication, and service skills to join our Direct-to-Consumer Sales Department. This position focuses on hospitality, customer service, and sales both in person and via concierge channels (phone, email, text). We are a growing department, and the right candidate will find opportunities to grow within our company. We want candidates of all different backgrounds to apply. This is an in-person role; local candidates only. At Elk Cove, we always look internally for candidates that have an interest in developing within the wine industry, and work towards advancement with us. As a member of the Elk Cove extended family, you have an opportunity to grow with us and be a part of one of the founding family-owned wineries in the Willamette Valley.

Responsibilities:

Abiding to the Service Standards of Elk Cove: Greet all visitors, pour wines for tasting, discuss wines, convey information about the seasonal food menu, and convey the Elk Cove story.

Actively promote and sell wine and wine club memberships with daily sales and club goals assigned by TR manager.

Host a variety of customers including first-time visitors, club members, trade guests, tour groups and VIP guests.

Participate in on- and off-site events hosted by the winery on evenings, weekends, and some holidays.

Prepare all food menu plates / boards for daily reservations.

Provide shipping support, including packing orders.

Participate in phone call/email/text campaigns and outreach.

Perform housekeeping duties to keep our Tasting Room and public areas organized and clean.

Restock merchandise and wine; regular movement of case boxes up to 60 pounds.

Participate in regular staff education and team meetings, occasionally off-site.


Job Requirements:

Must be at least 21 years of age

Outstanding customer service skills and strong sense of sales and hospitality

Food and beverage service experience preferred. Formal wine education certification (CMS, WSET) is a plus but not required.

Enthusiasm for wine and interest in expanding wine knowledge

Enjoy being a part of a team, assisting each other through service set up and breakdown.

Able to take initiative and adjust to an ever-changing work environment. Be able to use your role as a service leader to make sensible decisions for the sake of the service of our guests, meeting them where they are.

Comfortable connecting with customers over the phone, having an engaging tone of voice, and being able to respond to requests as needed.

Able to obtain an OLCC pouring license and Oregon food handler’s card prior to start of employment. Digital copies must be sent to TR manager upon hiring date.

Able to lift and move 50 pounds repeatedly

Able to stand, bend, kneel, and be on the go throughout the day

Proficient on iPad, laptop computer

Commerce 7, TOCK or comparable POS experience a plus

About Elk Cove:
Elk Cove Vineyards is surrounded by wilderness and named for our local herd of Roosevelt Elk. We aim to be a sustainable business by honoring the importance of people, planet, and profit. We are now in the second generation of ownership with Adam Campbell at the helm, and we have grown into one of the largest wineries in Oregon. We also have a sister winery, Pike Road, that focuses on affordable wines and collaboration with small farms. Our business culture encourages independent work with a big focus on creative solutions to problems. Elk Cove team members have found opportunities to grow within our company in the vineyard, production, sales, and winery operations, with an average tenure of 9 years.

Hourly, approx. 25-35 hours per week, including weekends and some holidays.

Competitive hourly wage based on experience, plus tips and monthly commissions. 50% off on wines and additional wine perks.

Candidates, please address your cover letter, resume and references to Tasting Room Manager Adam Foster