Harvest Moon Winery is currently seeking an energetic part-time/on call Tasting Room Associate for weekends and events. This is an exciting opportunity at our small winery in the Russian River Valley.

Harvest Moon is a small family-owned winery that is very passionate about what we do. From the grapes we farm, to the winemaking, to the end consumer. We care deeply for our customers, club members and all guests who take the time to come visit our tasting room and taste our wines.
Our ideal candidate is a self-starter, has previous hosting experience and experience in retail sales, customer relations, and top-notch hospitality service. They will first and foremost have genuine warmth in hospitality and customer service as well as possess initiative, innate charisma, and strong communication and problem-solving skills.
This is a great position for a creative, smart thinking, motivated, collaborative, detail-oriented individual who would like to be a pillar in the foundation of our small but thriving family wine business.

The primary responsibilities for this role include, but are not limited to the following:

PRIMARY RESPONSIBILITIES:
•  Uphold a high standard of hospitality and deliver a superior customer service experience
•  Assist in all hospitality duties, including tastings and events (in-person and offsite)
•  Perform day-to-day tasting room floor operations and opening/closing procedures
•  Assist in Wine Club, eCommerce and DTC Sales
•  Support team in executing tasting room shipping/receiving and wine allocation shipments (including packing wine shipments)
•  Acquisition, input, and maintenance of accurate customer data
•  Wash/polish wine glasses and dishes after tastings and reset tasting room
•  Assist with daily sanitization protocols pursuant to CDC guidelines to ensure cleanliness & overall appearance of the Tasting Room
•  Maintain a neat and tidy sales office, bathrooms and storage area

EXPERIENCE & QUALIFICATIONS:
•  Excellent customer service skills and attention to detail
•  Professional attitude and a strong work ethic
•  Ability to organize and prioritize work
•  Creativity: requires a dynamic personality with enthusiasm and energy
•  Ability to maintain a positive "can do" attitude
•  Ability to manage change and adapt to a quick-changing environment
•  Relevant hospitality, restaurant or customer service experience
•  Must be sales motivated
•  A genuine passion and knowledge for wine, wine production, grape growing and the history of winemaking
•  Excellent interpersonal communication skills
•  Must be a team player
•  Must be able to lift and carry 50lbs.
•  Ability to work in a fast paced environment and keep busy during down time

This job description is intended to describe the general requirements for the performance of this job. It is not a complete statement of duties, responsibilities, or requirements.

WHAT WE HAVE TO OFFER:
- A fun, passionate, genuine and unpretentious environment
- Minimum of 8 hours weekly (Weekends mandatory) and more as our season picks up
- Competitive Salary ($22-23+/hr depending on experience) + tips