We are looking for a fun, high performance, enthusiastic, motivated and interesting human to join our growing team. Wine sales experience is a must, as is having at least 2 years of experience working for a luxury wine brand in recent history.
Auteur is a vintner-owned winery specializing in premium Pinot and Chardonnay. We are looking for enthusiastic & dynamic wine professionals to join our team. We pride ourselves on delivering exceptional experiences that highlight the unique characteristics of our site-driven wines and believe in creating memorable moments for our guests. We have incredible opportunities to be part of our multi-faceted team, and we look forward to welcoming new team members who are dedicated to excellence in wine hospitality.
Essential Wine Hospitality Responsibilities:
- Welcome and host guests for reserve tasting experiences, ensuring a positive and professional representation of our brand and story in an authentic and engaging narrative.
- Develop long-term client relations that lead to on-premise sales and wine club memberships.
- Creative communications skills with focus on the guests experience and high level of wine service.
- Maintain a welcoming guest experience in our new hospitality space, including opening preparations and outdoor seating arrangements.
- Schedule appointments on a shared team calendar and actively assist with incoming communications through phone, email, and reservation systems.
- Accurately enter orders into our POS system (experience with Commerce 7, Tock, and Wineshipping are a plus) and follow the sales cycle through fulfillment and delivery,
maintaining effective communication with clients before and after appointments.
- Prepare tasting experiences by generating menus, setting up wines and stemware, and collaborating with team members to ensure a welcoming environment.
- Assist management with winery projects, community outreach, and participate in offsite tastings and events as needed.
- Polishing stemware, stocking inventory and keeping eye on property maintenance, working with bussing staff on weekends and high season.
Qualifications and Skills:
- Must be 21 years of age.
- 2+ years experience in premium wine hospitality, wine production or high-end restaurant service preferred.
- Strong knowledge and passion for wine.
- Excellent oral and written communication skills.
- Self-driven with the ability to work effectively both as a team and self-started to work independently to drive visitorship.
- Sales-oriented mindset with the ability to read your audience and tailor experiences to fit client expectations.
- Professional appearance with an enthusiastic personality.
- Must be food handlers/ABC certified.
- Must be able to lift and carry up to 50 lbs and be comfortable standing and moving for extended periods in variable temperatures. 50% work can be outdoor service.
- Proficient in computer systems; experience with Tock, C7, WineShipping and is a plus.
- Ability to multitask in a high volume, fast-paced environment without compromising exceptional customer service.
- Flexible availability to work varied schedules, including weekends and some holidays.
- Compensation and Benefits: Committed to offering livable wages above industry standards, including hourly wages, plus sales commissions and gratuities. Wine Club commission range: $40-$60 per sign-up.
- Schedule: Monday-Weds, with a potential ‘Flex-day’ of either Sunday and/or Thursday.
If you are a passionate wine professional ready to join a committed and growing team, we encourage you to apply and share in our journey of excellence!
Please do not send your cover letter/Resume more than once, thank you.
Additional Information:
Type of Work:
Part Time
Job Category:
DTC, Tasting Room and Retail
Job Level:
Associate
Compensation:
$?25.OO ?-? $35.OO + Gratuities + Membership commission.
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