Brooks Wine, a leader hospitality, sustainable wine farming and winemaking in the Willamette Valley is looking to grow it's leadership team with the addition of a Director of Hospitality to help oversee all guest facing experiences in the tasting room and beyond. If you are a dynamic, agile hospitality leader with a growth, generative and solution oriented mindset we look forward to sharing more about the opportunity with you.

Position Overview
The Director of Hospitality is a strategic and operational leader responsible for all guest-facing experiences, including the tasting room, wine club and private events, and the culinary program. This role manages both front-of-house hospitality and the back-of-house culinary team, ensuring seamless coordination and consistently outstanding experiences for guests.
As a key member of the leadership team, the Director is responsible for driving sales, managing departmental budgets, leading cross-functional teams, and upholding the company’s mission and values.
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Key Responsibilities
Team Leadership & Culture
•  Lead the recruiting, onboarding, training, scheduling, and performance evaluations of both hospitality and culinary teams
•  Manage the Culinary Manager/Chef and support in kitchen staffing, scheduling, and performance oversight
•  Foster a collaborative, mission-aligned team environment across all guest-facing departments
•  Conduct daily pre-shift huddles and regular team meetings across departments
Hospitality Operations
•  Oversee daily tasting room operations, including seated wine service, curated tastings, and reservation management
•  Manage point of sales and reservation systems (Commerce7, Tock) and optimize guest scheduling and experience
•  Lead setup and breakdown of weekly and seasonal internal events (e.g., Wood Fired Fridays, wine club events, classes and seminars etc)
Culinary Program Oversight
•  Supervise the Culinary Manager/Chef and kitchen team to ensure daily operations run smoothly
•  Oversee development of a rotating seasonal menu aligned with the winery’s food and wine pairing strategy
•  Ensure kitchen compliance with food safety and sanitation standards
•  Manage culinary inventory, ordering, vendor relationships, and food cost tracking
•  Coordinate with the culinary team to support tasting room and event menus, as well as special programming
•  Assist in menu planning and strategy to maximize revenue and guest satisfaction
Guest Experience & Sales Strategy
•  Design and maintain service SOPs and training programs for both front-of-house and culinary staff
•  Help to maximize revenue through flight design, wine sales, food pairings, and special experiences
•  Work cross-functionally with marketing and leadership teams to create strategic guest programming
•  Develop and implement hospitality sales goals and club goals and implement frequent training to drive results
•  Work across departments to develop hospitality programming for increased guest experience and member retention
Finance, Inventory & Systems
•  Develop and manage departmental budgets, including labor, food, and beverage costs
•  Track key performance indicators (KPIs) and report on sales, costs, and labor
•  Order and maintain inventory of wine, supplies, and service materials
•  Maintain and troubleshoot all hospitality-related equipment and systems (POS, computers, furniture, etc.)
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Required Skills & Qualifications
•  Minimum 3–5 years of experience managing hospitality teams; experience managing culinary staff a strong plus
•  Experience in wine-centric restaurants, tasting rooms, or luxury hospitality strongly preferred
•  Strong leadership, communication, and team-building skills
•  Proven ability to manage budgets, scheduling, inventory, and financial reporting
•  Excellent problem-solving and decision-making capabilities
•  Highly organized with a strong eye for detail and guest experience
•  Comfortable managing cross-departmental teams and operations
•  Familiarity with Commerce7, Tock, and hospitality or culinary management software preferred
•  Formal wine education (e.g., WSET, Court of Master Sommeliers, Society of Wine Educators) preferred but not required
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What We Offer
•  A leadership role in one of the most dynamic winery experiences in Oregon
•  Competitive salary, benefits, and opportunities for professional development
•  A collaborative culture grounded in purpose, sustainability, and quality
•  The opportunity to shape a hospitality and culinary program with real impact
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Equal Opportunity Statement
Brooks Wines is an Equal Opportunity Employer. We hire and retain the most qualified individuals, regardless of race, religion, age, marital status, national origin, sexual orientation, gender identity, disability, or other protected characteristics. We believe diversity is strength and inclusion is essential to our team’s success.
About Brooks Wines
Brooks is a family-owned and operated winery and hospitality company in Oregon’s Willamette Valley. Known for one of the most compelling stories in American wine, we operate with a focus on legacy, community, sustainability, and delivering unforgettable guest experiences.
Our tasting room experience is unique—offering table-side service with rotating wine flights, monthly food pairings, wines by the glass or bottle, curated private experiences, and a full calendar of public and private events.
Brooks is proud to be:
•  The only winery in the U.S. that is both Demeter Certified for Biodynamics and a Certified B Corporation
•  A member of 1% for the Planet and Ecologi
•  A leader in regenerative and responsible hospitality practices
Learn more about our values and commitments at brookswine.com/impact.
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