ACTA NON VERBA – Deeds, not words.
Everything is done with intention. This is the ethos of ACTA Wine. Our purpose is to bring people together while building generational connections to the place, the land and the people who thrive there, to inspire long lasting relationships through community and the land we cultivate.
ACTA was founded in 2021 by folks with over 20 years of experience in the prestige winemaking scene of Northern California. We are located on 16 beautiful acres of estate land in the heart of Alexander Valley just outside Healdsburg, complete with estate vineyards, organic olive orchard & gardens and an all-new renovated tasting room. We produce small production, world-class Cabernet Sauvignon from Alexander Valley & Napa Valley, Chardonnay and Pinot Noir from Russian River Valley and our signature Red Blend, “DEEDS”, in addition to Sauvignon Blanc and Rosé.
We are looking for enthusiastic lovers of wine with the gift of gab, who also share our passion for the how and why of winemaking to join our team. Seasonal Part Time work is available Fri-Sun on most weekends and through special event work on select dates. Through the six pillars of ACTA, you will share our story and our wines with visitors from around the world.
ACTIONS – We act with purpose and intention.
PEOPLE – We create community and relationships through time well spent with great wines.
PROCESS – We do with intention today, that which will affect our future.
DYNAMIC – We are never static and always evolving for the better.
HANDS ON – We are always hands-on. At the table, in the cellar and in the vineyards.
INTEGRITY – We value authenticity, consistency and trustworthiness at all times.
Hospitality Hosts at ACTA Wine will report to the Direct-to-Consumer Manager for direct support and will also collaborate closely with the Owner/Vintner and Winemaker. This is a part-time role and primary working hours coincide with our regularly scheduled tasting room operations Wednesday-Sunday. In addition to the hourly wages, opportunity for gratuity and sales commissions are available. Part-time ACTA employees are also offered holiday pay, sick time pay, employee discounts on wine and non-working events, along with company funded opportunities for continued education in the areas of viticulture, oenology and sales and hospitality.
Hospitality Hosts at ACTA are responsible for performing all hospitality and related sales and guest service duties including, but not limited to:
o Be a welcoming voice and confident source of ACTA related knowledge for each and every guest. Create a memorable experience through sharing the stories and intentions of the actions behind every wine in the ACTA portfolio.
o Conduct and host tastings. tours, virtual programs events both on-site and off property
o Coordination of hospitality appointments, scheduling and confirmations
o Opening and closing functions of the hospitality center, including prepping of sales and service items, stocking wine, stocking packaging and point of sales materials, opening and closing inventories and reporting, etc.
o Communication with clients through phone and email, both by outreach and in a guest services capacity
o Collaborate with greater direct-to-consumer team on all aspects of sales, packing and shipping, brand promotion and marketing, etc.
o Detailed record keeping in customer database, orders, tagging, profile notes.
o Use best intent to keep the hospitality space and equipment at ACTA up to the high standard of our six pillars!
Required knowledge, abilities and skills for ACTA Seasonal, Part-Time Hospitality Host:
o Must be at least 21 years of age.
o Must be able to lift up to 50 lbs.
o 2-3 years of relevant winery and/or restaurant related hospitality or sales experience is preferred but not mandatory.
o Available to work up to 25 hours per week.
o Have a true passion for wine, but more importantly the why and how behind the winemaking.
o Point of Sale Software savvy. Experience helps, but we can train you.
o Developed written, verbal and phone communication skills.
o Professional appearance and demeanor.
o Some level of schedule-flexibility for team support, events, etc.
o Local knowledge of Alexander Valley, Healdsburg and beyond is a plus.
We pay with transparency: The base hourly wage offered for this position is $22-$28 per hour. This is based on many job-related determining factors, including but not limited to; qualifications and experience, education, special skills, and labor market data. Gratuities from customers are not guaranteed or solicited by the company but are passed along in full to our staff. Some, but not all, sales programs and campaigns may provide for sales commissions in addition to the hourly wage provided.
ACTA Wine provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or any other characteristic protected under federal, state or local law.
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