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Glass Washer

Alpha Omega Winery

Saint Helena, CA

Job Description:

With a strong focus on providing outstanding customer service, the Glasswasher position will ensure tasting room glassware is clean, polished, and ready for use in service of guests. Key responsibilities include ensuring all glassware and back of house needs are in place for the Tasting Room and Events team. Additionally, this role is required to support with service area setup and breakdown when needed. This individual must work independently with minimal direct supervision.
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. To perform this job successfully, an individual must have regular and reliable attendance and be able to perform each essential function from the list below satisfactorily, with or without accommodation, and carry out all duties in a confidential manner at all times. Working overtime, when requested by your supervisor, is a condition of your employment.
•  Communicates with Tasting Room staff in person and via a two-way radio
•  Provides guests with water and crisps
•  Busses and sanitizes tables and service areas after guests’ departure
•  Assists with movement and restocking of disinfectant sprays, rags, bags, boxes, apparel, books, dry goods
•  Communicates inventory needs and par standards for glasses, water pitchers, dry goods
•  Maintains a clean working environment
•  Completes side work such as polishing spittoons
•  Washes and polishes glassware
•  Lifts, pulls, and places glass racks
•  Maintains a weekly log of broken glassware
•  Recycles disposal and waste according to current Company practices
•  Performs other cleaning duties such as dusting, wiping areas, or sweeping during slow times
•  Assists Tasting Room and Events Support staff with movement of wine between wine storage rooms
•  Assists Estate Hosts in the setup and breakdown of group tastings, such as glassware and utensils
•  Cleaning and moving of Terrace furniture when needed
REQUIRED COMPETENCIES (Knowledge, Skills, Abilities)
The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodation may be made upon request and in appropriate circumstances.
•  Strong customer service orientation
•  Highly responsible and reliable
•  Demonstrates commitment to excellence and high standards
•  Ability to complete tasks timely and with little supervision
•  Knowledge of and ability to perform work following all safety rules
•  Team-oriented and willing to provide assistance where needed to achieve goal
•  Ability to focus attention on needs of the Tasting Room and guests
•  Ability to show up on time and ready to work at the start of each shift

•  Experience: Hospitality service experience preferably for a large restaurant, winery or hotel
•  Education: High School Diploma or equivalent

The physical requirements listed are representative of those that must be met by an employee to successfully perform the essential functions and key responsibilities of this position. Reasonable accommodation may be made upon request and in appropriate circumstances.

The ability to work in a constant state of alertness and in a safe manner at all times. The employee is required to frequently walk, climb stairs, squat, bend, lift, twist, pull, push, carry, grasp, reach and stoop as needed, and to repeatedly lift and carry items up to 50 pounds. The employee must be able to walk at least 40 yards over uneven ground between work locations. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is primarily a retail one in which the employee will be interacting with the public. The noise level is usually quiet to moderate. Work requires working indoors in the tasting room and outdoors on the patio, or at outdoor events and may be subjected to inclement weather such as rain or wind. Weekend, holiday and/or evening work is required.

We are an Equal Opportunity Employer

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Additional Information:

Job Posted:
Monday, June 10th
Type of Work:
Full Time
Job Level:
Entry Level
$18.OO ‍−‌ $22.OO