Barnett Vineyards is a family-owned and operated luxury winery perched atop Spring Mountain in Napa Valley. Founded in 1983 by Fiona and Hal Barnett, the estate has spent more than four decades crafting world-class, mountain-grown wines, with Cabernet Sauvignon at its core alongside a collection of acclaimed single-vineyard varietals. From its founding, Barnett Vineyards has remained dedicated to exceptional quality, thoughtful craftsmanship, and genuine hospitality.

Primary Responsibilities
•  Deliver personalized tasting experiences while educating guests on our wines, vineyards, and winemaking philosophy.
•  Cultivate strong relationships with guests and members through personalized hospitality and service.
•  Drive wine sales and wine club memberships through confident, service-focused recommendations.
•  Process wine purchases, memberships, reservations, and customer information accurately through POS and CRM systems.
•  Respond professionally to guest inquiries by phone and email, assisting with reservations, orders, and membership questions.
•  Maintain tasting areas to the highest standards and assist with opening, closing, and daily operations.
•  Support winery events, inventory counts, and other hospitality and administrative projects as needed.

Qualifications
•  3+ years of experience in luxury hospitality, winery sales, or premium customer service.
•  Passion for wine and delivering exceptional guest experiences.
•  Proven ability to build relationships and achieve sales goals.
•  Strong communication, organization, and attention to detail.
•  Working knowledge of wine, viticulture, and winemaking. (WSET & Sommelier accreditation is a plus.)
•  Proficiency with CRM/POS systems and Microsoft Office.
•  Availability to work Wednesday through Sunday.

Physical Requirements
•  Ability to lift and move wine cases up to 40 pounds.
•  Ability to work occasional winery events and busy hospitality weekends.
•  Valid California driver's license preferred.

Compensation & Benefits
•  Competitive salary based on experience.
•  Wine Club incentive bonus.
•  Health, dental, and vision insurance, 401k.
•  Paid vacation, sick time, and holidays.
•  Collaborative team environment with opportunities for growth and learning.

What We're Looking For
We're looking for someone who is personable, polished, and self-motivated with a genuine passion for hospitality. The ideal candidate enjoys connecting with people, thrives in a team environment, and takes pride in creating experiences that inspire long-term customer relationships.