Export & Domestic Order Specialist

We are looking for an organized, detail-oriented person to join our Order Team and help coordinate both domestic and international customer orders.

This is a great opportunity for someone with experience in order processing, logistics, customer service, shipping, or supply chain who enjoys working with different departments and following an order from beginning to end.

You do not need to be an expert in international wine exports on day one. We are looking for someone with strong organizational skills, good communication, attention to detail, and a willingness to learn.

What You'll Do
• 
•  Process domestic and international customer orders in Business Central.
•  Track orders from initial receipt through shipment and delivery.
•  Communicate with customers, Sales, warehouses, freight forwarders, carriers, Accounting, Production, and other internal teams.
•  Prepare invoices, packing lists, shipping documents, and export documentation.
•  Help coordinate international shipments and follow up with freight partners to keep orders moving.
•  Assist with export labels, product information, and country-specific requirements.
•  Coordinate warehouse rework or labeling instructions when required for international shipments.
•  Help prepare documentation for international products and brand registrations.
•  Monitor upcoming export bottlings and work with Production and Winemaking to identify export requirements in advance.
•  Maintain accurate order and shipment records.
•  Prepare regular reports on open orders, pending shipments, and outstanding activity.
•  Identify problems early and work with the appropriate teams to resolve them.
•  Crosstrain with other Order Team members and provide backup support when needed.

What We're Looking For
•  2-4 years of experience in order processing, logistics, customer service, shipping, supply chain, or a related role preferred.
•  Strong organization and attention to detail.
•  Ability to manage multiple priorities and deadlines.
•  Strong written and verbal communication skills.
•  Comfortable working with customers, vendors, warehouses, and internal teams.
•  General proficiency with Microsoft Office, email, spreadsheets, and business systems.
•  Business Central or similar ERP experience is a plus.
•  Export or international shipping experience is a plus but not required.
•  Wine or beverage industry experience is helpful but not required.
•  Bilingual skills are a plus.

The Right Person for This Role

You don't have to know everything about international shipping or export compliance when you start. We're looking for someone who is dependable, curious, willing to ask questions, and comfortable learning as they go.

If you enjoy keeping things organized, solving problems, communicating with different people, and making sure orders get where they need to go, we'd love to hear from you.

Schedule: Monday-Friday (potential for Hybrid)
Travel: none
Work Environment: Primarily office/administrative

#WJ-GEN-ASC-ON-FT