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Part-time Tasting Room Manager

Karah Estate Vineyard

Cotati, CA

Job Description:

Karah Estate Vineyard is seeking a passionate, positive, and proactive part-time Tasting Room Manager to join our team. If you love wine, enjoy connecting with people, and thrive in a team environment, we’d love to hear from you!

About the Role

Our tasting room is open Friday through Sunday, with initial scheduling of ~12 hours per week. Additional hours may be available for events and seasonal needs.

As part of our hospitality team, you’ll play a key role in sharing our story, increasing wine sales, and growing our Wine Club community.

Responsibilities

•  Monitor performance and regularly communicate with direct reports to achieve mutual understanding and desired results.
•  Research best practices, stay abreast of industry trends, and maintain awareness of regulatory changes to ensure compliance and continually improve operations.
•  In collaboration with the Winemaker/General Manager, conceive, develop and implement innovative and creative guest programs for improving visitor experience and loyalty.
•  Manage the guest experience upon arrival, through the flow of all visits and ensure staff scheduling is accurately planned to provide attentive guest service.
•  Host experiences and events as needed for both consumer, trade and private events including evenings and weekends.
•  Communicates guest, operational, staff and facility-related issues to the General Manager regularly and consistently.
•  Handle phone and email inquiries: reservations, voicemails, guest follow-up.
•  Manage our social media
•  Keep Tasting Room team up to date on procedures, event updates and other pertinent information to aid sales and improve efficiency.
•  Develop educational opportunities for staff to ensure wine & industry knowledge is current and appropriate.
•  Ensure all Tasting Room team members are appropriately trained and certified as required to meet all relevant regulations pertaining to food handling and alcohol service.
•  Manage tasting room appearance to ensure it meets our standards, safety, and maintenance.
•  Oversee inventory, stocking of wines, opening and closing for the day.
•  Proficient in data software
•  Manage POS System including updating, training, and trouble shooting.

Skills & Requirements

•  1–2+ years of wine industry or hospitality experience preferred.
•  Wine knowledge required; eagerness to learn more is a must.
•  Must be 21 or older and legally eligible to work in the U.S.
•  Ability to work weekends and holidays.
•  Friendly, professional, and solutions-oriented attitude.
•  Reliable, adaptable, and team-focused.
•  Ability to lift 50 lbs (case of wine) and stand for extended periods.
•  Pet-friendly: our winery cat will be part of your team.

Compensation & Perks

•  $25-27 per hour + tips
•  Employee wine allocation & purchase discounts
•  Growth potential as we expand our events and hospitality


To apply, please send your resume and a brief cover

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Additional Information:

Job Posted:
Thursday, October 2nd
Type of Work:
Part Time
Job Level:
Mid-Level
Compensation:
$‌25.OO ‍−‌ $27.OO Tips

Contact Information:

Karah Estate Vineyard
Lisa Saverino