Opolo is currently seeking a full-time Tasting Room Associate. We are looking for enthusiastic individuals with a passion for wine and the ability to create extraordinary guest experiences. Wine knowledge is preferred, however, initiative and a strong motivation to learn can work as well. If you are a team player, excel in a fast-paced environment and love to share your passion and sell wine, we would love to meet you. Come spend your workday alongside the vineyard and enjoy generous employee perks.
Job Type: Full-time
Compensation: $18- $25 per hour, dependent on experience, plus tips.
To be successful in the role, the best-fit candidate must have the following skills:
Essential Functions:
Represents Opolo in a positive and professional manner, delivers a warm and friendly greeting and exudes passion in the presentation of the wines and the story.
Delivers effective sales strategies that result in the sale of wines and wine club memberships while keeping with our service and hospitality standards.
Able to provide guests with an outstanding and unique experience.
Conducts educational tours, hosts bar tastings as well as table side tastings.
Develops relationships with guests to stimulate repeat visits and future sales.
Educates our guests about Opolo’s story and wines and assist consumers with their purchases.
Presents wine club membership benefits and responsibilities in the promotion to, acquisition of, and retention of Opolo Wine Club members.
Maintains a positive and professional approach with coworkers and customers.
Follows opening and closing checklist to ensure all tasks are completed daily.
Operates cash registers and credit card terminals accurately and efficiently.
Stocks merchandise and supplies as needed.
Perform cleaning duties, such as sweeping and mopping floors, cleaning/buffing stemware, tidying up service area, taking out trash, checking on/cleaning bathrooms.
Assists with special events, special wine tastings, and VIP luncheons/dinners.
Contributes to team effort by accomplishing related tasks as needed.
Other assignments as needed
Working Conditions:
Weekend and holiday availability required
Occasional extended hours during events and busy seasons
Physical demands include lifting, dishwashing, and prolonged standing
Requirements:
21 years of age or older
Positive attitude and strong work ethic
Hospitality-minded with excellent communication and customer service skills
Attention to detail with accuracy and speed
Must be able to lift 50 lbs. repeatedly (cases of wine)
Able to stand for extended periods (up to 8 hours/day)
Available weekends, holidays, and flexible for peak seasons or events
Food Handler, RBS certified within 30 days of hire
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