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Estate Host | Part-time

White Rock Vineyards

Napa, CA

Job Description:

Job Description:
We are looking for a passionate individual to work two days each week as well as occasionally on-call, hosting guests, delivering personalized and memorable experiences, and performing sales administration. The ideal candidate listens, is proactive, and can work independently with a positive attitude.

Responsibilities:
•  Customer-first approach and can-do attitude
•  Listens and delivers a personalized and customer-driven experience for all members, customers, and guests
•  Provide an engaging and positive tasting experiences for our guests & club members
•  Be an enthusiastic ambassador of the winery and its portfolio of wines
•  Take personal responsibility for the customer experience from start to finish, including preplanning/communication/setup/cleanup/follow-up at the very highest level
•  Sales administration including processing orders, inventory, organization, and other duties as assigned.

Requirements:
•  A professional, self-starter with a refined attention to detail, and the ability to work independently
•  Strong written and verbal communication skills
•  Proficiency with CRM Systems and Microsoft Office
•  Authorized to legally work in the United States
•  Able to lift 40 lbs cases of wine

What Will Set You Apart:
•  Proactively contribute ideas to enhance the customer experience and the ability to execute them
•  Proactively contribute ideas to improve efficiency, processes, and maximize on available opportunities
•  A proven track record of results, accountability, and curiosity

About the Team
We are small family winery located in Napa, with a long history of producing refined wines from the vineyard blocks we farm and produce onsite. Sustainability and authenticity are key drivers in all our operations and the aesthetic of the site and our hospitality endeavors. Our hospitality operations are by appointment only and the candidate selected will be the primary individual responsible for the planning and execution of daily tours, as well as cultivating relationships with local partners to drive bookings.

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Additional Information:

Job Posted:
Tuesday, April 30th
Type of Work:
Part Time
Job Level:
Associate
Compensation:
$‌2O.OO ‍−‌ $25.OO Competitive hourly wage + incentives