Napa Valley Distillery is looking for an enthusiastic and outgoing person to join our retail and hospitality team at The Club Room located in downtown Napa. If you love hospitality, guest education, sales, or just have a passion for craft spirits, cocktails and distilling... then come join our team! We have a full-time or part-time position available.

You'll work in a fun but focused environment, conducting educational spirits and cocktail tastings while offering our award-winning craft spirits, cocktail ingredients, and club memberships.

Experience working in a distillery, winery or brewery tasting room, cocktail bar, hotel, or similar experience in the hospitality industry is required.

We offer an above average compensation plan with commissions, bonuses, tips and lots of perks. Most importantly, you will work for a company that values the contributions of its dedicated staff and provides plenty of room for growth. Weekend availability is a must.

Job Responsibilities:
•  Provide a unique and engaging guest experience that promotes and builds brand loyalty, spirits/products sales, Bar Club sign-ups and most importantly, hospitality.
•  Effectively and consistently educate and enroll guests in our Bar Club program.
•  Conduct tastings of our spirits and describe each product properly and consistently. (We'll show you how)
•  Accurately and consistently process all sales transactions via an iPad based POS system (winedirect and orderport) which includes shipping orders, transactions and special product discounts.
•  Thoroughly perform all tasting room opening and/or closing responsibilities which include but are not limited to stocking, folding, cleaning, sweeping and emptying per established protocols and processes.
•  Answer phones and assist with inquiries to include tasting appointment scheduling.

Qualifications/Requirements:
•  Available to work weekends and most holidays. (Closed Christmas Day and Thanksgiving)
•  1+ years tasting room experience preferred, but not required.
•  Strong sales experience and knowledge of spirits or cocktails preferred, but not required.
•  Experience in a retail setting preferred, but not required.
•  Strong customer service and hospitality acumen.
•  21+ years of age.
•  Impeccable communication skills (written and oral).
•  Technical proficiency with point of sales software and money handling.
•  Ability to multi-task (experience in a busy tasting room setting preferred).
•  Familiarity with the Napa Valley and its tourist/hospitality attractions (restaurants, hotels, wineries, points of interest, etc.).
•  Able to work in a collaborative team environment with a selfless commitment to the customer.
•  Self-starter with an ability to anticipate and pro-actively accomplish tasks.
•  Ability to lift 20 lbs. required.

Compensation:

Competitive hourly pay + tips, commissions and bonuses.