Opening soon, our new Wine & Gourmet Food shop on Main Street in Chatham. We are seeking a manager responsible for the day-to-day operations of the store. Their aim is to ensure excellent service and provide high quality wines, beers and gourmet foods. Key areas of focus will be to increase sales, improve the customer experience, explore new merchandise while upholding standards and motivating the staff. This is a year round, full-time position.
Building customer confidence by making the store experience interactive and engaging.
Manage store operations
Provide leadership and direction to staff
Identify current and future customer needs
Establish merchandise pricing
Oversee receiving and inventory
Evaluate revenue to determine areas of promotions or sales
Recruit, train, motivate and evaluate personnel
Review employee performance to assist in establishing goals and objectives
Uphold company policies and procedures
Knowledge of wines from around the world
Passion and enthusiasm for wine and gourmet food
Customer service focus
Reports directly to the owners and maintains regular communication, providing status reports with regard to store performance, business operations, employee issues, customer relations, and all other matters.