Position Summary
The Assistant Tasting Room Manager will oversee the day-to-day operations of the Tasting Room, Friday-Sunday while working collaboratively with the other managers at the winery to ensure delivery of a seamless customer experience as well as optimal management of the business in accordance with the organization's policies and applicable laws.

Essential Duties & Responsibilities
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodations or other reasons. Friday, Saturday, Sunday, holidays

•  Leading by example in selling wine, wine clubs, and growing the mailing list
•  In collaboration with Hiring team, train, schedule & supervise staff. Direct reports responsibility as assigned.
•  Demonstrate leadership and personal support to tasting room staff while also taking on groups and tastings
•  In collaboration with Tasting Room Manager and leads, manage floor operations and activities to achieve business goals. This includes but is not limited to maintaining
indoor and outdoor housekeeping standards for all front and back of house areas, conducting opening/closing procedures including cash handling, overseeing tasting menu
and programs, maintaining inventory ordering and control, responding to customer requests, suggestions, or complaints, etc..
•  Submit all reports to accounting and senior management as required, including daily sales, monthly inventory, deposit logs, and monthly performance analysis.
•  Maintain and troubleshoot POS register and other systems as needed, while working with the IT department.

Qualifications
•  College degree in business/retail management, hospitality or wine marketing, or equivalent experience strongly preferred.
•  Two to five years of prior relevant retail tasting room or consumer direct sales experience required.
•  Proficiency in Microsoft Word, Excel and Outlook at an intermediate level is required. Excel skills to include monthly sales summaries and budgets.
•  Functional understanding of CRM and POS systems.
•  Knowledge of wine, wine production and the wine industry.
•  Excellent attendance is required with schedule flexibility to include evenings and weekends.
•  Strong work ethic with ability to take initiative, work independently, and be self-directed.
•  Ability to work and manage multiple priorities in a fast-paced, dynamic environment, while maintaining a high level of detail and remaining calm and service focused.
•  Strong organizational, problem-solving, and analytical skills demonstrated by the ability to make timely and sound decisions.
•  Exceptional people and sales skills. Strong rapport-building with both customers and the community.
•  Excellence in creating and providing guest experiences in keeping with winery’s core values and brand image. Understand how to sell and enhance a luxury brand.
•  Demonstrated ability to achieve sales goals, and effectively train, manage, and motivate teams.
•  Strong communication skills, both verbal and written. Ability to effectively communicate with people at all levels and from various backgrounds.
•  Able to lift and carry up to 40 lbs. and stand for extended periods.
•  Must have a valid Driver’s License.