Cork Supply USA Announces Operations and Customer Service Promotions
March 30, 2017
March 31, 2017—Benicia, CA—Cork Supply USA is proud to announce three new promotions in the ranks of the company’s operations and customer service.
Shanna Hamernick, who has been a valued member of the company’s customer service team for 10 years, has been promoted to Senior Customer Service Representative. Shanna is responsible for some of the company’s largest accounts and longest-lasting customer relationships. In her new role, Shanna will be working with Salesforce, ISO documentation, Navision functions and providing backup for cork sampling assignments.
Hemina Patel, who has been with the company for almost five years and is a valuable member of our customer service team, has been promoted to Senior Customer Service Representative. She will continue to manage our large corporate customers, lead her own accounts and help develop our Salesforce initiative; to these responsibilities she adds the management of ISO documentation, providing backup for cork sampling assignments and additional Navision functions.
Christine Matusek, who has worked for the company as Business Process Engineer and Continuous Improvement Engineer, has been promoted to Operations Manager for Cork and Distributed Products. In her new role, she will manage a production team and oversee process flow, long range scheduling, expense management and the achievement of efficiency goals.
About Cork Supply
Since its founding in 1981 by Jochen Michalski, the Cork Supply Group has been redefining quality through innovation, superior service, and expertise. The company is an ISO-certified producer of premium closure products for the global wine industry, including natural corks, CS and Cuvée technical corks and Talis bartops. In addition, the Group offers labels from the award-winning Studio Labels, as well as traditional handcrafted, custom-finished French and American oak barrels and Creative Oak alternatives from their state-of-the-art cooperage, Tonnellerie Ô. The Group serves as distributor for products from Nomacorc, Guala Closures, Sparflex and Rivercap, and operates their own production facilities in all corners of the globe, including Europe, Australia, South Africa, Argentina, China, and the United States, providing services to wineries in more than thirty countries. See more at: www.corksupply.com