Hospitality Manager
Folded Hills - Winery, Ranch, & Farmstead •  Santa Ynez, CA
Full-Time •  $70,000 – $85,000 DOE •  Health, Dental & Vision •  PTO •  Employee Discount

This isn't a typical tasting room job.

Folded Hills is a 600-acre working organic and biodynamic ranch in the Santa Ynez Valley, a place where guests come not just to taste wine, but to experience something they can't find anywhere else.

We're looking for a Hospitality Manager who leads with genuine warmth, runs a tight operation, and takes pride in the kind of guest experience people talk about for years. You'll oversee a talented front-of-house team, own the guest journey from reservation to goodbye, and work directly alongside ownership to grow what we've built.

If you thrive in a dynamic, ranch-meets-elevated-hospitality environment - and you know the difference between managing people and actually developing them - we'd like to meet you.


What You'll Do

Lead & Develop Your Team

Recruit, train, and manage tasting room coordinators, stewards, back-of-house staff, and hosts
Deliver regular feedback - both constructive and celebratory - and hold meaningful performance conversations
Build and maintain SOPs across all hospitality functions so the team can operate with confidence
Foster a culture that feels like casual luxury: relaxed, genuine, and impeccably executed

Own the Guest Experience

Oversee reservations and staffing to ensure every visit is seamlessly executed
Work the floor alongside your team, you're not behind a desk
Host VIP and private ranch experiences; support larger group events and seasonal programming
Uphold responsible alcohol service standards while keeping the vibe warm and welcoming

Drive Business Growth

Champion wine club membership sales and contribute to DTC revenue goals
Collaborate with ownership and the management team on strategy, promotions, and community presence
Assist in planning and executing private events and special experiences on property

Manage the Operation

Monitor hospitality budgets, staffing efficiency, and revenue targets
Track sales, reservations, and guest data accurately for reporting and planning


What We're Looking For

3+ years in hospitality leadership, ideally in wine, luxury, or resort/ranch environments
A genuine leader: someone your team will work hard for and learn from
Organized and proactive, with strong project management instincts
Comfortable with ambiguity and fast-changing priorities in a working ranch environment
Deep appreciation for authentic guest connections, not just transactions
Excellent communicator across all levels: team, guests, and ownership
Available evenings, weekends, and holidays


Physical Requirements

Ability to stand and move throughout the property for extended periods
Ability to lift up to 40 lbs (cases of wine)


Compensation & Benefits

$70,000 – $85,000 annually, depending on experience
Health, Dental & Vision Insurance
Paid Time Off (PTO)
Generous employee wine discount
Referral Program
Professional Development Assistance


Why Folded Hills?

We're a family-owned, certified organic and biodynamic operation in one of California's most beautiful wine regions. Our team is small, our standards are high, and the work is genuinely meaningful. You'll grow here, not just professionally, but as someone who's part of building something worth being proud of.

We'd love to hear from you.